Front Office Specialist

Logan Health is looking for an enthusiastic Front Office Specialist to join our team. We are looking for a positive, organized individual with a passion for providing excellent customer service. This position is the first point of contact for patients, and requires someone with a pleasant demeanor and the ability to multitask. The ideal candidate has a minimum of two years' experience in a customer service role, and is comfortable working in a fast-paced environment. If you are an experienced professional and are excited to take on a new challenge, this could be the opportunity for you!

Responsibilities:

1. Greet and check-in patients upon arrival.
2. Maintain patient records and schedule appointments.
3. Provide customers with information on services and procedures.
4. Answer and manage incoming calls.
5. Handle payment transactions.
6. Resolve customer inquiries and complaints in a timely manner.
7. Manage medical records in accordance with HIPAA regulations.
8. Ensure the front office is well-stocked and organized.
9. Assist other personnel in the clinic as needed.
10. Adhere to all safety and security regulations.

According to JobzMall, the average salary range for a Front Office Specialist in Kalispell, MT 59901, USA is between $28,000 and $35,000. This salary range is based on the median salary for a Front Office Specialist in the area and also accounts for the cost of living in Kalispell.

Kalispell Regional Healthcare (KRH) is a nonprofit, 354-bed health system located in the iconic Flathead Valley of northwest Montana. In 1997, Kalispell Regional Hospital changed their name to "Kalispell Regional Medical Center". In 2021, Kalispell Regional Healthcare's hospital system rebranded as "Logan Health", in reference to Logan Pass, the highest point along the Going-to-the-Sun Road in Glacier National Park.