LifeBridge Health

MEDICAL PRACTICE REP-SPP

LifeBridge Health

Baltimore, MD, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated individual with a passion for providing exceptional customer service? Do you have experience in a medical setting and a strong understanding of insurance plans and billing processes? If so, LifeBridge Health is looking for you to join our team as a Medical Practice Representative - SPP. Our organization is dedicated to providing quality healthcare services to our community, and we are seeking an individual who shares our commitment to excellence. With a competitive salary and benefits package, as well as opportunities for growth and advancement, this is a great opportunity for individuals looking to make a positive impact in the medical field. If you meet the qualifications listed below and are ready to take on a challenging and rewarding role, we encourage you to apply today.

  1. Provide exceptional customer service to patients and their families, as well as internal staff and external partners.
  2. Utilize knowledge of medical terminology and procedures to accurately schedule appointments and assist with patient inquiries.
  3. Understand and navigate insurance plans and billing processes to ensure accurate and timely payments.
  4. Collaborate with medical providers and office staff to maintain a smooth and efficient workflow.
  5. Maintain patient confidentiality and adhere to HIPAA guidelines at all times.
  6. Serve as a point of contact for patients, addressing any questions or concerns they may have.
  7. Act as an ambassador for the organization, promoting our commitment to providing quality healthcare services.
  8. Keep up-to-date with changes in insurance plans, billing procedures, and other industry updates.
  9. Identify areas for improvement and make recommendations to enhance the patient experience.
  10. Participate in training and development opportunities to stay current with industry standards and best practices.
  11. Assist with administrative tasks such as data entry, filing, and maintaining patient records.
  12. Communicate effectively with patients, colleagues, and other healthcare professionals.
  13. Uphold company policies, procedures, and values while promoting a positive work environment.
  14. Embrace opportunities for growth and advancement within the organization.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Business, Or A Related Field.

  • Minimum Of 2-3 Years Experience In A Sales Or Customer Service Role, Preferably In The Healthcare Industry.

  • Knowledge Of Medical Terminology, Procedures, And Insurance Billing Processes.

  • Strong Communication And Interpersonal Skills, With The Ability To Build Relationships And Communicate Effectively With Physicians, Patients, And Other Healthcare Professionals.

  • Proficiency In Microsoft Office And Other Relevant Software, With The Ability To Analyze And Interpret Data To Make Informed Business Decisions.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Interpersonal skills

  • customer service

  • Medical Terminology

  • appointment scheduling

  • Problem-Solving

  • Insurance Verification

  • Billing And Coding

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

  • Decision-making

Compensation

According to JobzMall, the average salary range for a MEDICAL PRACTICE REP-SPP in Baltimore, MD, USA is $37,000 to $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific medical practice. It is important to note that salary ranges can also differ based on the cost of living in a particular area.

Additional Information
LifeBridge Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 5th, 2025
Apply BeforeJune 9th, 2026
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About LifeBridge Health

LifeBridge Health is a nonprofit healthcare corporation that was formed in 1998 and currently operates several medical institutions in and around Baltimore, Maryland.

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