MEDICAL OFFICE ASSISTANT (CMA)

Welcome to LifeBridge Health, where we are dedicated to providing exceptional care and service to our patients. We are currently seeking a dedicated and compassionate Medical Office Assistant (CMA) to join our team. In this role, you will play a vital part in our healthcare team by supporting and assisting our healthcare providers in delivering high-quality patient care. We are looking for someone with strong organizational skills, excellent communication abilities, and a passion for helping others. If you are a motivated individual with a desire to make a difference in the lives of others, we encourage you to apply for this rewarding position.

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Register patients, collect and verify insurance information, and schedule appointments.
3. Assist healthcare providers in preparing patients for exams and procedures.
4. Take and record vital signs and patient history accurately and efficiently.
5. Maintain and update patient medical records and ensure confidentiality.
6. Prepare and maintain exam rooms and equipment, ensuring cleanliness and functionality.
7. Perform basic laboratory tests and assist with specimen collection as needed.
8. Handle phone calls, messages, and other correspondence, triaging and directing as necessary.
9. Assist with medication refills and prescription requests.
10. Collaborate with other healthcare team members to ensure a smooth and efficient workflow.
11. Educate patients on procedures, treatments, and follow-up care instructions.
12. Provide administrative support such as filing, faxing, and scanning documents.
13. Follow all safety and infection control protocols to maintain a safe and clean environment.
14. Attend training and educational programs to stay updated on medical procedures and protocols.
15. Provide exceptional customer service and address patient inquiries and concerns promptly and courteously.
16. Maintain stocks of medical and office supplies and place orders as needed.
17. Adhere to HIPAA and other regulatory guidelines to ensure patient privacy and confidentiality.
18. Collaborate with insurance companies to obtain authorization and pre-certification for procedures.
19. Assist with billing and coding tasks as necessary.
20. Perform any other duties assigned by the supervisor to ensure the smooth operation of the medical office.

According to JobzMall, the average salary range for a MEDICAL OFFICE ASSISTANT (CMA) in Baltimore, MD, USA is $31,000 to $44,000 per year. However, this can vary depending on the specific job role, experience level, and company. Some medical office assistants may earn more or less than this range. Additionally, factors such as location, education, and certifications can also impact salary. It is recommended to research specific job postings and company websites for more accurate salary information.

LifeBridge Health is a nonprofit healthcare corporation that was formed in 1998 and currently operates several medical institutions in and around Baltimore, Maryland.