LifeBridge Health

Medical Insurance Follow-Up Representative

LifeBridge Health

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding career in the healthcare industry? Look no further! LifeBridge Health is seeking a motivated and detail-oriented Medical Insurance Follow-Up Representative to join our team. In this role, you will play a crucial part in ensuring our patients receive the quality care they deserve by managing the insurance billing process. We are seeking individuals who are organized, have a strong attention to detail, and are passionate about making a difference in the lives of others. If you meet these qualifications and are ready to make a positive impact in the healthcare field, we encourage you to apply for this exciting opportunity.

  1. Manage insurance billing process: The Medical Insurance Follow-Up Representative will be responsible for managing the insurance billing process for patients, ensuring timely and accurate submission of claims.
  2. Ensure patient care: This role is crucial in ensuring patients receive the quality care they deserve by accurately managing the insurance billing process.
  3. Attention to detail: The ideal candidate will have a strong attention to detail to accurately review and process insurance claims, payments, and denials.
  4. Organize and maintain records: The Medical Insurance Follow-Up Representative will be responsible for organizing and maintaining patient insurance records, including claim forms, correspondence, and payment receipts.
  5. Communicate with insurance companies: This role will require regular communication with insurance companies to follow up on claims, resolve denials and appeals, and obtain authorization for procedures.
  6. Collaborate with healthcare team: The Medical Insurance Follow-Up Representative will work closely with the healthcare team to ensure accurate and timely billing and to resolve any insurance-related issues.
  7. Stay updated on insurance regulations: The candidate will be responsible for staying updated on insurance regulations and changes to ensure compliance with billing and coding guidelines.
  8. Provide exceptional customer service: As the point of contact for insurance-related inquiries, the Medical Insurance Follow-Up Representative must provide exceptional customer service to patients, insurance companies, and other stakeholders.
  9. Maintain confidentiality: The candidate must maintain strict confidentiality of patient information and comply with HIPAA regulations.
  10. Contribute to a positive work environment: The Medical Insurance Follow-Up Representative must maintain a positive and collaborative work environment, supporting the mission and values of LifeBridge Health.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • Knowledge Of Medical Billing And Insurance Processes: A Medical Insurance Follow-Up Representative Should Possess A Deep Understanding Of Medical Billing And Insurance Processes, Including Coding, Claim Submission, And Reimbursement Protocols.

  • Strong Communication Skills: As A Representative, It Is Essential To Effectively Communicate With Patients, Insurance Companies, And Healthcare Providers. This Requires Excellent Verbal And Written Communication Skills.

  • Attention To Detail: Medical Billing And Insurance Processes Involve A Lot Of Data And Paperwork. It Is Crucial For A Follow-Up Representative To Have A Keen Eye For Detail To Ensure Accuracy And Avoid Errors.

  • Problem-Solving Skills: In This Role, You Will Encounter Various Issues, Such As Denied Claims Or Incorrect Reimbursement Amounts. A Successful Candidate Should Be Able To Analyze And Resolve Problems Efficiently.

  • Experience With Electronic Health Records (Ehr) Systems: Lifebridge Health Utilizes Electronic Health Records To Manage Patient Information And Billing. Familiarity With Ehr Systems And Other Relevant Software Is Highly Desirable For This Role.

Required Skills
  • Claims Processing

  • Coding

  • Billing

  • Account Reconciliation

  • PAYMENT POSTING

  • Insurance Verification

  • Denial Management

  • Medicare/Medicaid Knowledge

  • Electronic Health Records (Ehr)

  • Third Party Payer Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Insurance Follow-Up Representative in Baltimore, MD, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as level of experience, education, and specific job responsibilities.

Additional Information
LifeBridge Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 30th, 2024
Apply BeforeApril 11th, 2026
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About LifeBridge Health

LifeBridge Health is a nonprofit healthcare corporation that was formed in 1998 and currently operates several medical institutions in and around Baltimore, Maryland.

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