Data Scientist - Services Customer Enablement
Are you a curious and analytical mind with a passion for solving complex problems using data? Are you looking for an opportunity to apply your skills and knowledge in a dynamic and innovative environment? Look no further! Lexmark International is seeking a talented and driven Data Scientist to join our Services Customer Enablement team. In this role, you will play a crucial role in providing data-driven insights and solutions to drive customer success and enablement. If you have a strong background in data analysis, a customer-centric mindset, and a desire to make a meaningful impact, we want to hear from you. Join us in shaping the future of customer enablement in the technology industry.
- Conduct data analysis and provide insights to support customer success and enablement.
- Utilize statistical and machine learning techniques to identify trends and patterns in large datasets.
- Collaborate with cross-functional teams to understand business needs and develop data-driven solutions.
- Develop and maintain predictive models to improve customer engagement and retention.
- Identify and recommend new data sources and tools to enhance data analysis capabilities.
- Communicate complex data findings and insights to non-technical stakeholders in a clear and concise manner.
- Continuously monitor and improve data quality and integrity.
- Stay updated on industry trends and advancements in data science to apply innovative techniques in problem-solving.
- Act as a subject matter expert in data analysis and provide guidance to team members.
- Contribute to the development of data-driven strategies and initiatives to improve customer experience and satisfaction.
- Analyze and interpret customer feedback data to identify areas for improvement and drive actionable insights.
- Collaborate with product and engineering teams to integrate data analysis into product development and improvement processes.
- Ensure compliance with data privacy and security regulations.
- Take ownership of projects from conception to implementation, ensuring timely and accurate delivery.
- Participate in team meetings and provide updates on project progress and insights.
Strong Background In Data Science And Analytics: A Successful Candidate For This Role Should Have A Solid Foundation In Data Science, Including Experience With Statistical Analysis, Predictive Modeling, And Data Visualization. They Should Also Have A Strong Understanding Of Machine Learning And Artificial Intelligence Techniques.
Experience With Customer Service And Enablement: The Ideal Candidate Should Have Experience Working In A Customer-Facing Role, Such As Customer Service Or Customer Success. They Should Be Able To Understand And Anticipate Customer Needs, And Use Data To Improve The Overall Customer Experience.
Proficiency In Programming Languages And Tools: Data Scientists At Lexmark International Should Have Strong Programming Skills In Languages Such As Python, R, Or Sql. They Should Also Be Familiar With Tools Commonly Used In Data Analysis, Such As Tableau Or Power Bi.
Excellent Communication And Collaboration Skills: As A Data Scientist In Customer Enablement, The Candidate Will Need To Work Closely With Cross-Functional Teams, Including Sales, Marketing, And Customer Support. Strong Communication And Collaboration Skills Are Essential For Effectively Sharing Insights And Recommendations With These Teams.
Ability To Work In A Fast-Paced Environment: Lexmark International Is A Leading Technology Company In A Rapidly Evolving Industry. The Ideal Candidate For This Role Should Be Able To Thrive In A Fast-Paced Environment And Be Able To Adapt To Changing Priorities And Requirements. They Should Also Be Able To Handle Multiple Projects Simultaneously And Meet Tight Deadlines.
Data Analysis
Machine Learning
Data Visualization
Statistical modeling
Customer Support
Predictive analytics
Python programming
Problem-Solving
Technical training
Big Data management
SQL querying
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Data Scientist - Services Customer Enablement in Lexington, KY, USA is between $95,000 and $130,000 per year. This range can vary depending on factors such as experience, skills, and qualifications.
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Lexmark International, Inc. is a privately held American company that manufactures laser printers and imaging products. The company is headquartered in Lexington, Kentucky. Since 2016 it has been jointly owned by a consortium of three Chinese companies: Apex Technology, PAG Asia Capital, and Legend Capital.
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