Cash Collections Specialist

Welcome to Lexmark International! We are currently seeking a highly motivated and detail-oriented individual to join our team as a Cash Collections Specialist. As a leading global technology company, we are committed to providing innovative solutions and exceptional customer service. In this role, you will play a critical part in our financial operations by ensuring timely and accurate collection of outstanding payments. We are looking for a candidate who is organized, proactive, and has a strong attention to detail. If you are someone who thrives in a fast-paced environment and has a passion for financial management, we encourage you to apply!

1. Responsible for monitoring and managing customer accounts to ensure timely and accurate collection of outstanding payments.
2. Proactively reach out to customers to resolve any payment discrepancies or issues.
3. Maintain accurate and up-to-date records of all collections activities and communicate any updates or issues to relevant team members.
4. Collaborate with other departments, such as sales and customer service, to resolve any payment or billing related inquiries.
5. Utilize various collection techniques, including phone calls, emails, and letters, to collect outstanding payments.
6. Identify and escalate any potential collection risks to management.
7. Work with customers to establish payment plans and negotiate payment terms when necessary.
8. Stay up-to-date on company policies and procedures related to collections, as well as any changes in regulations or laws.
9. Continuously seek ways to improve collection processes and procedures to increase efficiency and effectiveness.
10. Provide excellent customer service by responding to inquiries and concerns promptly and professionally.
11. Participate in team meetings and training sessions to stay informed on company updates and best practices.
12. Maintain confidentiality of all customer and company information.
13. Adhere to all company and legal guidelines and regulations related to collections.
14. Meet or exceed monthly/quarterly collection targets and goals.
15. Perform other duties as assigned by management.

According to JobzMall, the average salary range for a Cash Collections Specialist in Cebu City, 6000 Cebu, Philippines is approximately 20,000 to 30,000 Philippine pesos per month. However, this can vary depending on factors such as the specific company, years of experience, and skills of the individual. Some companies may offer higher salaries for more experienced or specialized cash collections specialists.

Lexmark International, Inc. is a privately held American company that manufactures laser printers and imaging products. The company is headquartered in Lexington, Kentucky. Since 2016 it has been jointly owned by a consortium of three Chinese companies: Apex Technology, PAG Asia Capital, and Legend Capital.