Support Services Dispatcher

At Legacy Health, we are looking for a Support Services Dispatcher who will be responsible for providing support services to all departments within the organization. The ideal candidate will be a customer service oriented individual with strong organizational and communication skills.We are looking for someone who has a high school diploma or equivalent, as well as a minimum of one year of experience in a customer service or dispatch role. The successful candidate should also have excellent multitasking skills, as well as be able to respond quickly and effectively to customer needs. The ability to work in a fast-paced environment and prioritize competing demands is essential.We are seeking a personable, organized, and detail-oriented individual who is committed to delivering excellent customer service. If this sounds like you, we would love to hear from you.

Responsibilities:

1. Receive and respond to customer inquiries in a timely manner.
2. Ensure customer satisfaction by providing excellent customer service.
3. Handle dispatch duties, including tracking and scheduling requests.
4. Maintain accurate records and support documentation.
5. Monitor and update data in relevant systems.
6. Manage customer interactions and provide efficient resolution of customer issues.
7. Utilize problem-solving skills to efficiently manage competing demands.
8. Demonstrate proficiency in use of computer systems and programs.
9. Assist in training new staff on customer service procedures.
10. Communicate effectively with customers, staff, and management.

According to JobzMall, the average salary range for a Support Services Dispatcher in Portland, OR, USA is between $33,000 and $47,000 per year. This range includes base salary, bonuses, and other forms of compensation.

The exact salary for a Support Services Dispatcher in Portland, OR will depend on a variety of factors including the company hiring, the individual's experience and skillset, and the current job market. Additionally, the cost of living in Portland, OR will have an impact on the salary range an individual can expect.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.