Legacy Health

Support Services Dispatcher

Legacy Health

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Legacy Health is looking for a highly motivated and organized individual to join our team as a Support Services Dispatcher. The ideal candidate will be a problem-solver who is detail-oriented and customer service-driven. As the Support Services Dispatcher, you will be responsible for managing incoming calls, efficiently dispatching and coordinating the response of resources, and providing excellent customer service. We’re looking for someone who will take initiative and be a team player who can adapt to a fast-paced environment.To be considered for this role, you must possess at least a high school diploma or GED, with experience in customer service, communication, and multitasking. Additionally, knowledge of basic Microsoft Office Suite and the ability to type 25 words per minute are required. If this sounds like you, please apply today and join our team!

Responsibilites:

  1. Receive and respond to incoming calls in a timely and efficient manner.
  2. Dispatch and coordinate resources in response to customer issues.
  3. Provide excellent customer service to ensure customer satisfaction.
  4. Take initiative and work collaboratively with other team members.
  5. Be able to adapt quickly and efficiently to a fast-paced environment.
  6. Possess a high school diploma or GED.
  7. Have experience in customer service, communication, and multitasking.
  8. Possess basic knowledge of Microsoft Office Suite.
  9. Type 25 words per minute.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Ability To Multi-Task

  • Proficiency In Computer And Office Applications

  • Ability To Work Independently And Collaboratively

  • Excellent Problem Solving Skills

  • High Level Of Customer Service

Required Skills
  • Troubleshooting

  • Scheduling

  • Documenting

  • Routing

  • organizing

  • Recording

  • Coordinating

  • Dispatching

  • communicating

  • Answering

  • Interfacing

  • Administering

  • Prioritizing

  • Logging

  • Investigating

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Support Services Dispatcher in Portland, OR, USA is between $35,000 and $45,000. This salary range may vary depending on the qualifications and experience of the individual.

Additional Information
Legacy Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 14th, 2023
Apply BeforeMay 10th, 2026
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About Legacy Health

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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