Welcome to Legacy Health - a leading healthcare organization dedicated to providing exceptional care to our community. We are currently seeking a skilled Scheduler to join our team and support our mission of improving the health and well-being of those we serve. As a Scheduler, you will play a vital role in coordinating and managing appointments for our patients, ensuring they receive timely and efficient care. We are looking for a detail-oriented and organized individual with excellent communication skills to join our team. If you are passionate about making a positive impact in the healthcare industry and meet the qualifications listed below, we invite you to apply for this rewarding opportunity.
- Coordinate and manage patient appointments, ensuring timely and efficient care for all patients.
- Communicate with patients directly to schedule appointments and answer any inquiries.
- Maintain accurate and up-to-date records of all scheduled appointments.
- Work closely with healthcare providers and staff to schedule appointments that meet patient and provider availability.
- Follow established protocols and procedures for scheduling appointments.
- Monitor and manage appointment waitlists, ensuring that patients are scheduled as soon as possible.
- Proactively reach out to patients to confirm appointments and reschedule as needed.
- Collaborate with other departments to ensure seamless coordination of care for patients.
- Assist with any necessary administrative tasks related to scheduling, such as data entry and record keeping.
- Provide exceptional customer service to patients, addressing any concerns or issues related to their appointments.
- Stay up-to-date on all healthcare policies and procedures to ensure compliance and accuracy in scheduling.
- Identify and escalate any scheduling issues or conflicts to the appropriate supervisor.
- Continuously seek ways to improve the scheduling process and make suggestions for efficiency and effectiveness.
- Attend team meetings and training sessions to stay informed and updated on any changes or updates to scheduling processes.
- Adhere to all patient confidentiality and HIPAA regulations.
- Perform other duties as assigned by the supervisor.
Strong Organizational Skills: A Scheduler At Legacy Health Should Have Excellent Organizational Skills To Effectively Manage And Coordinate Appointments And Schedules For Multiple Healthcare Providers.
Knowledge Of Medical Terminology: It Is Important For A Scheduler To Have A Good Understanding Of Medical Terminology To Accurately Schedule Appointments And Communicate With Healthcare Providers.
Attention To Detail: As A Scheduler, Attention To Detail Is Crucial In Ensuring That Appointments Are Scheduled Correctly And Accurately. This Includes Verifying Patient Information, Appointment Times, And Any Special Requirements.
Excellent Communication Skills: A Scheduler Must Have Strong Communication Skills To Interact With Patients, Healthcare Providers, And Other Staff Members. This Includes Effectively Communicating Appointment Details And Making Any Necessary Changes To The Schedule.
Ability To Work In A Fast-Paced Environment: Legacy Health Is A Busy Healthcare Organization, And The Scheduler Must Be Able To Work Efficiently And Effectively In A Fast-Paced Environment. This Includes Prioritizing Tasks, Multitasking, And Managing A High Volume Of Appointments.
Communication
Time Management
Multitasking
Attention to detail
customer service
Scheduling software
Teamwork
Organization
Problem-Solving
Flexibility
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Scheduler in Vancouver, WA, USA is between $33,700 and $51,700 per year. However, this can vary depending on the specific job requirements, experience, and qualifications of the individual. Some companies may offer higher salaries for schedulers with specialized skills or experience in certain industries. Additionally, the cost of living in Vancouver, WA may also impact the salary range for this position. It is best to research specific job listings and salary data for the most accurate and up-to-date information.
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Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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