Revenue & Referral Intake Specialist

Are you passionate about providing exceptional customer service while also contributing to the financial success of a healthcare organization? If so, Legacy Health is seeking a highly motivated individual to join our team as a Revenue & Referral Intake Specialist. In this role, you will play a crucial role in the revenue cycle by efficiently and accurately processing referrals and verifying insurance coverage. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Join us in making a difference in the lives of our patients while also advancing your career in healthcare.

1. Efficiently and accurately process referrals and verify insurance coverage to ensure timely and appropriate billing of services rendered.
2. Maintain a high level of attention to detail to prevent errors and maximize revenue for the organization.
3. Communicate effectively and professionally with patients, insurance companies, and other healthcare providers to obtain necessary information and resolve issues.
4. Work collaboratively with other team members to ensure smooth and efficient operations of the revenue cycle.
5. Stay informed and up-to-date on insurance policies and regulations to ensure compliance and accurate processing of referrals.
6. Provide exceptional customer service to patients and their families by addressing any questions or concerns regarding referrals and insurance coverage.
7. Identify and report any potential issues or discrepancies in referrals or insurance coverage to management for resolution.
8. Maintain accurate and organized records of referral and insurance information in accordance with company policies and procedures.
9. Adhere to established productivity and quality standards to ensure timely and accurate processing of referrals.
10. Continuously seek ways to improve processes and increase efficiency in referral and insurance verification procedures.
11. Actively participate in training and development opportunities to enhance knowledge and skills in revenue cycle management.
12. Foster a positive and professional work environment by promoting teamwork, open communication, and a strong work ethic.

According to JobzMall, the average salary range for a Revenue & Referral Intake Specialist in Portland, OR, USA is between $38,000 and $55,000 per year. This range may vary depending on the specific company, industry, and level of experience of the individual. Some companies may also offer bonuses or commission based on performance, which could increase the overall salary.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.