Patient Access Representative

Are you a compassionate and detail-oriented individual looking for a rewarding career in the healthcare industry? Look no further! Legacy Health is seeking a highly motivated Patient Access Representative to join our dynamic team. In this role, you will play a crucial part in providing exceptional customer service and ensuring a smooth patient experience. We are looking for candidates with excellent communication skills, strong attention to detail, and a passion for helping others. If you are ready to make a positive impact in the lives of our patients, we encourage you to apply today!

1. Greet and welcome patients, visitors, and staff in a friendly and professional manner.
2. Register patients, collect necessary information and verify insurance coverage.
3. Schedule appointments and maintain accurate patient records.
4. Provide excellent customer service by answering questions and addressing concerns from patients and their families.
5. Maintain strict confidentiality of patient information and adhere to HIPAA regulations.
6. Verify insurance benefits and coverage to ensure accurate billing and reimbursement.
7. Collaborate with healthcare providers and support staff to ensure a smooth patient flow.
8. Monitor and update patient accounts, including collecting payments and processing insurance claims.
9. Demonstrate strong attention to detail in accurately entering and maintaining patient information.
10. Display compassion and empathy towards patients and their families, especially during difficult or emotional situations.
11. Communicate effectively with patients, coworkers, and other healthcare professionals.
12. Adhere to all organizational and departmental policies and procedures.
13. Continuously seek opportunities to improve processes and procedures for a more efficient and positive patient experience.
14. Attend training and professional development opportunities to stay current on industry trends and best practices.
15. Maintain a positive and professional attitude at all times, representing the organization in a positive light.

According to JobzMall, the average salary range for a Patient Access Representative in Portland, OR, USA is $32,000 to $55,000 per year. This can vary depending on the specific company, experience level, and other factors. Some companies may offer additional benefits such as health insurance, retirement plans, and bonuses. It is important to research and compare different job offers to determine the best salary and benefits package for your individual needs.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.