
Manager, Patient Business Services - Hospital Billing
Are you a driven and experienced leader looking for a new challenge in the healthcare industry? Look no further! Legacy Health is seeking a highly skilled Manager for our Patient Business Services team, focused on hospital billing. In this role, you will oversee a team of dedicated professionals and collaborate with various departments to ensure accurate and timely billing processes. The ideal candidate will possess strong leadership skills, a deep understanding of hospital billing regulations, and a passion for providing exceptional patient care. If this sounds like you, we want to hear from you!
- Lead and manage a team of professionals in the Patient Business Services department, providing guidance, support, and direction.
- Collaborate with various departments, including Revenue Cycle, Finance, and Clinical departments, to ensure accurate and timely billing processes.
- Develop and implement strategies to improve billing processes and increase efficiency within the department.
- Stay updated on hospital billing regulations and ensure compliance with all relevant laws and policies.
- Monitor and analyze key performance indicators to identify areas for improvement and implement solutions.
- Train and mentor team members to ensure high-quality work and professional growth.
- Handle escalated patient billing inquiries and concerns in a timely and professional manner.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Continuously improve and streamline workflows to enhance the patient experience and increase revenue.
- Maintain a positive and collaborative work environment and foster a culture of excellence and accountability.
- Work closely with revenue cycle leadership to develop and implement department goals and objectives.
- Ensure confidentiality and security of patient information in accordance with HIPAA regulations.
- Represent the Patient Business Services department in meetings and presentations to senior leadership and other stakeholders.
- Keep abreast of industry trends and best practices in hospital billing and implement relevant changes to enhance department operations.
- Embody the organization's values and promote a patient-centric culture throughout the department.
Bachelor's Degree In Business Administration, Healthcare Management, Or A Related Field.
Minimum Of 5 Years Experience In Hospital Billing, Revenue Cycle Management, Or Healthcare Finance.
Strong Understanding Of Healthcare Regulations And Compliance, Including Medicare, Medicaid, And Third-Party Payer Guidelines.
Excellent Leadership And Communication Skills, With The Ability To Motivate And Manage A Team.
Experience With Electronic Health Record Systems And Billing Software, As Well As Proficiency In Microsoft Excel And Other Data Analysis Tools.
Process Improvement
Data Analysis
customer service
Financial Management
Claims Management
Team Leadership
Compliance Management
Medical coding
Budget planning
Insurance Knowledge
Revenue Cycle
Billing Operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager, Patient Business Services - Hospital Billing in Portland, OR, USA is $91,000-$131,000 per year. This range can vary depending on factors such as years of experience, education level, and specific job responsibilities.
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Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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