Legacy Health

Manager, Care Management

Legacy Health

Portland, OR, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Legacy Health, we are dedicated to providing compassionate and comprehensive care to our patients. We are currently seeking a talented and experienced Manager to oversee our Care Management team. As the Manager of Care Management, you will play a crucial role in ensuring the highest quality of care for our patients while leading a team of dedicated professionals. The ideal candidate will have a strong background in healthcare management, excellent communication skills, and a passion for improving patient outcomes. Join us in our mission to make a positive impact on the lives of those we serve.

  1. Manage and lead the Care Management team to ensure high-quality and compassionate care for patients at Legacy Health.
  2. Develop and implement strategies to improve patient outcomes and satisfaction.
  3. Monitor and evaluate team performance and provide regular feedback and support for professional growth.
  4. Collaborate with other departments and healthcare providers to ensure seamless coordination of care for patients.
  5. Develop and maintain policies and procedures for the Care Management department to ensure compliance with regulatory standards.
  6. Manage department budget and resources effectively to achieve organizational goals.
  7. Conduct regular meetings and trainings to keep the team up-to-date on best practices and industry changes.
  8. Serve as a role model for effective communication and teamwork, promoting a positive and professional work environment.
  9. Oversee the development and implementation of care plans for patients, ensuring they are individualized and evidence-based.
  10. Stay informed about current healthcare trends and changes in regulations to continuously improve the Care Management department.
  11. Foster a culture of continuous improvement by identifying and implementing process improvement initiatives.
  12. Maintain confidentiality of patient information and adhere to ethical and legal standards.
  13. Communicate effectively with patients, families, and other healthcare providers to ensure a collaborative approach to care.
  14. Act as a liaison between the Care Management team and other departments to facilitate collaboration and problem-solving.
  15. Act as a resource for staff, providing guidance, support, and mentorship to promote professional development.
  16. Participate in hiring, onboarding, and performance evaluations for the Care Management team.
  17. Ensure compliance with all safety and infection control protocols.
  18. Represent the Care Management department in meetings, committees, and other forums as needed.
  19. Uphold the mission, vision, and values of Legacy Health in all aspects of the job.
  20. Continuously strive for excellence in patient care and outcomes.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Bachelor's Degree In Nursing, Healthcare Administration, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Care Management Or Healthcare Management, Preferably In A Hospital Or Healthcare System Setting.

  • Strong Leadership Skills With A Proven Track Record Of Effectively Managing And Developing A Team Of Care Management Staff.

  • Knowledge And Understanding Of Healthcare Regulations And Compliance Standards, Including Medicare And Medicaid Guidelines.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Interdisciplinary Teams And Build Relationships With Patients And Families.

Required Skills
  • Budgeting

  • Quality Improvement

  • Strategic Planning

  • Performance Management

  • Communication

  • Time Management

  • Leadership

  • Conflict Resolution

  • Problem-Solving

  • Decision-Making

  • Relationship-Building

  • Team-Building

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Care Management in Portland, OR, USA is between $84,000 and $117,000 per year. This range can vary depending on factors such as the size and type of company, years of experience, and specific job responsibilities.

Additional Information
Legacy Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 21st, 2025
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About Legacy Health

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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