Intake Specialist

Join our team at Legacy Health as an Intake Specialist and make a meaningful impact in the lives of our patients. As an Intake Specialist, you will play a crucial role in the initial patient experience, ensuring that each individual is welcomed and supported throughout the intake process. We are looking for a compassionate and detail-oriented individual who is passionate about providing exceptional customer service and has a strong understanding of medical terminology and insurance processes. If you are a team player with excellent communication skills and a desire to make a difference in the healthcare field, we would love to hear from you.

1. Greet and welcome patients, making them feel comfortable and at ease during the intake process.
2. Ensure accurate and timely completion of all necessary paperwork and documentation for the intake process.
3. Verify insurance coverage and benefits for patients and communicate any relevant information to the patient or appropriate team members.
4. Obtain and record patient demographics and medical history information accurately and with sensitivity to patient privacy.
5. Communicate clearly and effectively with patients, family members, and other healthcare professionals to gather necessary information and answer any questions.
6. Collaborate with other team members to ensure a seamless and efficient intake process for patients.
7. Maintain a thorough understanding of medical terminology, insurance processes, and company policies and procedures.
8. Provide exceptional customer service to patients, addressing any concerns or issues that may arise during the intake process.
9. Act as a resource for patients, providing information on services, programs, and resources available through Legacy Health.
10. Continuously seek opportunities to improve and streamline the intake process for patients and make recommendations for process improvements.

According to JobzMall, the average salary range for a Intake Specialist in Vancouver, WA, USA is $35,000 to $50,000 per year. However, this can vary depending on factors such as the industry, years of experience, and education level. Some Intake Specialists in the area may earn higher salaries, up to $65,000 per year, while others may make less than the average range.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.