Legacy Health

Customer Service Associate - Housekeeper

Legacy Health

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a job that combines your passion for customer service with your love for maintaining a clean and welcoming environment? Look no further! Legacy Health is seeking a friendly and detail-oriented individual to join our team as a Customer Service Associate - Housekeeper. In this role, you will play a vital role in ensuring our facilities are consistently clean and comfortable for our patients, visitors, and staff. If you have a positive attitude, strong communication skills, and a dedication to providing top-notch service, we want to hear from you.

  1. Ensure cleanliness and organization of designated areas in the facility, including but not limited to patient rooms, waiting areas, hallways, and restrooms.
  2. Perform general housekeeping duties such as dusting, sweeping, mopping, and vacuuming.
  3. Monitor and maintain adequate levels of cleaning supplies and toiletries for designated areas.
  4. Respond promptly and courteously to customer service requests and inquiries from patients, visitors, and staff.
  5. Demonstrate a friendly and welcoming demeanor while interacting with patients, visitors, and staff.
  6. Adhere to all safety and infection control protocols to maintain a clean and healthy environment.
  7. Report any maintenance or safety issues to appropriate personnel.
  8. Collaborate with other team members to ensure efficient and effective cleaning of the facility.
  9. Maintain accurate and up-to-date records of cleaning duties and completed tasks.
  10. Continuously strive to improve the overall cleanliness and appearance of the facility.
  11. Assist with other duties as assigned by management.
  12. Uphold the values and mission of Legacy Health through excellent customer service and attention to detail.
  13. Stay updated on company policies and procedures related to housekeeping and customer service.
  14. Maintain a positive attitude and professional demeanor at all times.
  15. Communicate any customer service or housekeeping concerns to management in a timely and effective manner.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Ability To Work Independently And As Part Of A Team

  • High School Diploma Or Equivalent Education

  • Minimum Of 1 Year Of Customer Service Experience, Preferably In A Healthcare Setting

  • Detail-Oriented And Able To Follow Cleaning And Safety Protocols Accurately

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Interpersonal skills

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Cleaning Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Associate - Housekeeper in Portland, OR, USA is $24,000-$35,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and employer. Some positions may also offer additional benefits such as health insurance, retirement plans, and paid time off.

Additional Information
Legacy Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2025
Apply BeforeJune 9th, 2026
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About Legacy Health

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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