Clinic Services Specialist 2 - Medical Receptionist

Welcome to Legacy Health! We are seeking a highly organized and compassionate individual to join our team as a Clinic Services Specialist 2 - Medical Receptionist. In this role, you will be the first point of contact for our patients and play a crucial role in delivering exceptional customer service and ensuring smooth clinic operations. We are looking for someone who is dedicated to providing excellent care and has a passion for helping others. If you have a positive attitude, excellent communication skills, and the ability to multitask in a fast-paced environment, we would love to have you join our team.

1. Greet and welcome patients and visitors with a positive and friendly attitude.
2. Ensure a smooth and efficient check-in process for patients, including verifying insurance information and collecting necessary paperwork.
3. Schedule and confirm patient appointments, and manage the appointment calendar.
4. Answer phone calls and respond to inquiries, transferring calls to appropriate departments when needed.
5. Communicate effectively with patients, colleagues, and other healthcare professionals.
6. Maintain patient confidentiality and adhere to HIPAA regulations.
7. Monitor and maintain the cleanliness and organization of the reception area.
8. Collaborate with medical staff to ensure timely patient flow and minimize wait times.
9. Collect and process payments for services rendered.
10. Keep accurate records of patient information and update electronic medical records as needed.
11. Assist with administrative tasks such as filing, faxing, and data entry.
12. Communicate any patient concerns or issues to the appropriate staff members.
13. Attend and actively participate in staff meetings and training sessions.
14. Stay updated on all clinic policies and procedures.
15. Continuously strive to improve customer service and patient satisfaction.

According to JobzMall, the average salary range for a Clinic Services Specialist 2 - Medical Receptionist in Gresham, OR, USA is $30,000 - $40,000 per year. However, this may vary depending on factors such as the specific company, location, and experience level of the individual.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.