Clinic Services Specialist 2 - Medical Receptionist

Welcome to Legacy Health, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a Clinic Services Specialist 2, also known as a Medical Receptionist, to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a positive and efficient experience at our clinic. We are looking for a personable and organized individual with a strong background in healthcare administration and excellent customer service skills. If you are passionate about making a difference in the lives of others and thrive in a fast-paced environment, we encourage you to apply for this rewarding position.

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and direct them to the appropriate department or person
• Schedule patient appointments and maintain the appointment calendar
• Collect and verify patient information and insurance details
• Update and maintain patient records and databases
• Process patient payments and manage billing inquiries
• Assist with patient check-in and check-out procedures
• Communicate with patients regarding their healthcare needs and concerns
• Coordinate referrals and transfers to other healthcare providers
• Monitor and order office supplies as needed
• Maintain a clean and organized reception area
• Adhere to all patient confidentiality and HIPAA regulations
• Collaborate with other healthcare staff to ensure efficient patient flow
• Provide excellent customer service to patients and their families
• Stay updated on healthcare policies, procedures, and regulations
• Attend training and educational programs to improve skills and knowledge.

According to JobzMall, the average salary range for a Clinic Services Specialist 2 - Medical Receptionist in Portland, OR, USA is $37,000 - $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific clinic or healthcare facility.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.