Clinic Services Specialist 2 - Medical Receptionist

Are you looking for a fulfilling job in the healthcare industry? Do you have a passion for helping others and a knack for organization and multitasking? Look no further than Legacy Health's Clinic Services Specialist 2 position as a Medical Receptionist. In this role, you will be the first point of contact for patients at our clinic, providing exceptional customer service and ensuring smooth operations. We are seeking a highly motivated and detail-oriented individual with experience in medical reception and a dedication to patient care. If you thrive in a fast-paced environment and have a desire to make a positive impact on people's lives, we encourage you to apply for this exciting opportunity with Legacy Health.

1. Greet and check in patients, ensuring a positive and welcoming experience for all individuals entering the clinic.
2. Schedule appointments and maintain the appointment calendar, ensuring efficient use of clinician's time.
3. Collect and verify patient information, including insurance and personal details, to ensure accurate records and billing.
4. Answer incoming calls and direct them to the appropriate department or individual, providing exceptional customer service.
5. Maintain and update patient records, including demographic and insurance information.
6. Process and file medical records and other related paperwork.
7. Assist with insurance verification and authorization processes.
8. Handle patient inquiries and concerns, resolving issues or directing them to the appropriate resource.
9. Coordinate with other departments, such as billing and medical staff, to ensure smooth operations and patient care.
10. Follow office procedures and protocols to maintain a safe and organized environment.
11. Keep track of office supplies and order as needed to ensure smooth operations.
12. Attend trainings and meetings to stay updated on clinic policies and procedures.
13. Adhere to HIPAA regulations and maintain patient confidentiality.
14. Perform other administrative duties as assigned by supervisor.
15. Continuously strive to provide excellent customer service and patient satisfaction.

According to JobzMall, the average salary range for a Clinic Services Specialist 2 - Medical Receptionist in St Helens, OR, USA is $33,000 to $40,000 per year. However, this can vary depending on factors such as the size and location of the clinic, the level of experience and education of the individual, and any additional skills or certifications they may have.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.