Clinic Services Specialist 2 - Medical Receptionist

We are seeking a talented and compassionate Clinic Services Specialist 2 to join our team at Legacy Health as a Medical Receptionist. In this role, you will play a vital role in creating a welcoming and efficient environment for patients and visitors. As the first point of contact, you will use your exceptional interpersonal skills to greet and assist patients, schedule appointments, and handle administrative tasks. To excel in this position, you must have a passion for providing exceptional customer service and possess strong organizational skills. If you are looking for a rewarding and fulfilling career in the healthcare industry, we invite you to apply for this exciting opportunity.

1. Greet and assist patients and visitors in a friendly and professional manner.
2. Schedule appointments for patients, ensuring efficient use of provider's time and availability.
3. Handle administrative tasks such as answering phone calls, managing patient records, and verifying insurance information.
4. Create a warm and welcoming environment for patients, making them feel comfortable and cared for.
5. Utilize exceptional interpersonal skills to communicate effectively with patients, providers, and other staff members.
6. Maintain patient confidentiality in all interactions and handle sensitive information with utmost discretion.
7. Demonstrate a strong understanding of medical terminology and procedures to accurately schedule appointments and assist with patient inquiries.
8. Collaborate with other team members to ensure smooth operations and provide support as needed.
9. Continuously strive to improve the patient experience by identifying and addressing any issues or concerns.
10. Attend trainings and meetings to stay up-to-date on company policies, procedures, and industry developments.
11. Uphold high standards of customer service and represent the clinic in a positive and professional manner.
12. Adhere to all regulatory and compliance guidelines to ensure a safe and secure environment for patients and staff.
13. Proactively identify opportunities to streamline processes and improve efficiency in clinic operations.
14. Maintain a positive and professional attitude at all times, even in high-stress situations.
15. Take on additional responsibilities and tasks as assigned by management.

According to JobzMall, the average salary range for a Clinic Services Specialist 2 - Medical Receptionist in Portland, OR, USA is between $36,000 to $43,000 per year. This can vary depending on the individual's level of experience, education, and the specific clinic or healthcare facility they work for. Additionally, factors such as location, benefits, and job responsibilities can also impact the salary range.

Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.