
Admission and Referral Specialist - Unity Center for Behavioral Health
Are you a compassionate and organized individual with a passion for helping others? Do you have experience in the healthcare field and a strong background in customer service? If so, we have an exciting opportunity for you to join our team as an Admission and Referral Specialist at Unity Center for Behavioral Health at Legacy Health.As an Admission and Referral Specialist, you will play a crucial role in connecting individuals seeking mental health services with the appropriate resources and support. Your strong communication skills, attention to detail, and ability to handle sensitive information with confidentiality will be essential in this role.If you are looking for a meaningful and rewarding career in the healthcare industry, we invite you to apply for this position and become a valuable member of our team at Unity Center for Behavioral Health at Legacy Health.
- Serve as the first point of contact for individuals seeking mental health services at Unity Center for Behavioral Health, providing compassionate and empathetic support and guidance throughout the referral process
- Conduct initial screenings and assessments to determine the appropriate level of care and resources needed for each individual
- Collaborate with other healthcare professionals and community organizations to ensure seamless coordination of care and appropriate referrals for patients
- Maintain accurate and up-to-date records of all referrals and admissions, adhering to HIPAA guidelines and maintaining confidentiality of sensitive information
- Utilize strong customer service skills to address inquiries and concerns from patients and their families, providing timely and helpful responses
- Act as a liaison between patients, their families, and healthcare providers to facilitate the admission process and ensure a smooth transition into the appropriate treatment program
- Stay knowledgeable about the various mental health services and resources available at Unity Center for Behavioral Health and throughout the community in order to provide informed recommendations and referrals
- Participate in ongoing training and professional development to maintain a thorough understanding of mental health issues and treatment options
- Contribute to the development and implementation of strategies to improve the referral and admission process and enhance the overall patient experience
- Uphold the values and mission of Unity Center for Behavioral Health and Legacy Health in all interactions and responsibilities as an Admission and Referral Specialist.
Bachelor's Degree In Social Work, Psychology, Or A Related Field.
Minimum Of 2 Years Experience In A Healthcare Setting, Preferably In Admissions Or Referrals.
Knowledge Of Mental Health And Substance Abuse Treatment Resources, As Well As Insurance And Reimbursement Processes.
Strong Communication And Interpersonal Skills, With The Ability To Work Collaboratively With A Multidisciplinary Team.
Ability To Handle Sensitive And Confidential Information With Discretion And Adhere To Hipaa Regulations.
Data Entry
Communication
Time Management
Multitasking
Interpersonal skills
Attention to detail
customer service
Organization
Problem-Solving
Patient Advocacy
Insurance Verification
Conflict
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Admission and Referral Specialist - Unity Center for Behavioral Health in Portland, OR, USA is $45,000 - $60,000. This may vary depending on factors such as experience, education, and specific job responsibilities.
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Legacy Health is a non-profit hospital system located in Portland, Oregon, United States. It consists of six primary-care hospitals, a children's hospital, and allied clinics and outpatient facilities. The system employs about 14,000 staff members, and is the second-largest system in the Portland metro area, after the Providence Health System.

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