L.L.Bean

Retail Customer Experience Supervisor

L.L.Bean

56 Seaport Blvd, Boston, MA 02210, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills. Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty. Facilitates all new hire product training modules and develops a strategy and execution plan for delivering all seasonal product training materials. Maintains and manages all employee facing communication including break room messaging, and communication boards.

Where is this job?
This job is located at 56 Seaport Blvd, Boston, MA 02210, USA
Job Qualifications
  • Ability to work a flexible schedule including nights, weekends and holidays

  • At least 2 plus years of retail experience in relevant retailer

  • Capability to build strong partnerships and to work collaboratively to achieve goals

Required Skills
  • Time Management

  • MS Excel

  • MS Word

  • MS Outlook

  • Record Keeping Skills

  • Customer Service / Sales skills

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a Retail Customer Experience Supervisor in 56 Seaport Blvd, Boston, MA 02210, USA is between $37,000 and $46,000 per year. This salary range varies depending on the company, location, and job responsibilities.

Additional Information
L.L.Bean is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 11th, 2021
Apply BeforeApril 11th, 2026
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About L.L.Bean

L.L.Bean is an American, privately held retail company founded in 1912 by Leon Leonwood Bean. It specializes in clothing and outdoor recreation equipment.

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