
Retail Customer Experience Supervisor
Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills. Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty. Facilitates all new hire product training modules and develops a strategy and execution plan for delivering all seasonal product training materials. Maintains and manages all employee facing communication including break room messaging, and communication boards.
Ability to work a flexible schedule including nights, weekends and holidays
At least 2 plus years of retail experience in relevant retailer
Capability to build strong partnerships and to work collaboratively to achieve goals
Time Management
MS Excel
MS Word
MS Outlook
Record Keeping Skills
Customer Service / Sales skills
Verbal communication
written communication
Adaptability
Detail Oriented and Organized
Multi-tasker
According to JobzMall, the average salary range for a Retail Customer Experience Supervisor in 56 Seaport Blvd, Boston, MA 02210, USA is between $37,000 and $46,000 per year. This salary range varies depending on the company, location, and job responsibilities.
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L.L.Bean is an American, privately held retail company founded in 1912 by Leon Leonwood Bean. It specializes in clothing and outdoor recreation equipment.

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