Kroger

Store Manager

Kroger

Hampton, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Kroger, where we believe in providing a positive shopping experience for our customers. As a Store Manager, you will lead and inspire a team to deliver exceptional customer service and drive sales. We are seeking a dynamic and motivated individual who is passionate about retail and has strong leadership skills. If you are looking for a challenging and rewarding career, we invite you to join our team at Kroger.

  1. Lead and manage a team of employees to ensure a positive shopping experience for customers at Kroger.
  2. Set and maintain high standards for customer service, ensuring that all team members are providing exceptional service at all times.
  3. Drive sales and meet or exceed sales targets through effective management and motivation of the team.
  4. Create and implement strategies to continuously improve the overall shopping experience for customers.
  5. Develop and maintain a positive and collaborative working environment for all team members.
  6. Train and mentor team members to ensure they have the necessary skills and knowledge to perform their roles effectively.
  7. Monitor and analyze sales data to identify trends and make recommendations for improvement.
  8. Ensure that all store operations, including inventory management, cash handling, and merchandising, are carried out efficiently and effectively.
  9. Maintain a thorough understanding of Kroger policies, procedures, and standards and ensure that they are consistently upheld by all team members.
  10. Handle customer complaints and issues in a timely and professional manner, ensuring a satisfactory resolution.
  11. Collaborate with other store managers and corporate teams to implement company-wide initiatives and strategies.
  12. Stay up-to-date on industry trends and competitor activities to inform decision-making and drive innovation.
  13. Represent Kroger in a professional and positive manner, both internally and externally.
  14. Continuously evaluate store performance and make recommendations for improvements to senior management.
  15. Adhere to all safety and security protocols to ensure the well-being of customers and team members.
Where is this job?
This job is located at Hampton, VA, USA
Job Qualifications
  • Strong Leadership Skills: A Store Manager At Kroger Must Possess Excellent Leadership Qualities To Effectively Manage And Motivate A Team Of Employees.

  • Retail Experience: Candidates Should Have Previous Experience In A Retail Setting, Preferably In A Management Role. This Experience Will Help The Store Manager Understand The Operations And Processes Of A Grocery Store.

  • Excellent Communication Skills: The Store Manager Will Be Responsible For Communicating With Various Stakeholders, Including Employees, Customers, And Upper Management. Strong Communication Skills Are Essential For Effective Collaboration And Problem-Solving.

  • Financial Acumen: A Store Manager Needs To Have A Good Understanding Of Financial Management, Such As Budgeting, Forecasting, And Analyzing Sales Data. This Skill Is Crucial For Making Informed Decisions To Ensure The Store's Profitability.

  • Customer Service Orientation: Kroger Places A Strong Emphasis On Providing Excellent Customer Service. A Store Manager Should Have A Customer-Centric Approach And Be Able To Handle And Resolve Any Customer Complaints Or Issues That May Arise.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Merchandising

  • Cash Handling

  • Sales forecasting

  • Team Leadership

  • Problem-Solving

  • Employee Scheduling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Attention to detail

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Store Manager in Hampton, VA, USA is $40,000-$60,000 per year. However, this can vary depending on factors such as the size and type of store, the manager's experience and qualifications, and the industry. Some Store Managers in Hampton may earn more than $60,000 per year, while others may earn less than $40,000. It is important to also consider potential bonuses, commissions, and benefits when evaluating the total compensation for a Store Manager position in Hampton.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 16th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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