
STARBUCKS/LEAD BARISTA
Welcome to the world of Starbucks, where our passion for coffee is matched only by our commitment to providing exceptional customer service. We are currently seeking a Lead Barista to join our team at Kroger, one of the largest grocery retailers in the United States. As a Lead Barista, you will not only have the opportunity to perfect your craft and create delicious beverages, but also act as a leader and mentor to our team of baristas. We are looking for someone who is dedicated, enthusiastic, and has a deep knowledge and love for coffee. If you are a natural leader with a passion for coffee, we encourage you to apply for this exciting opportunity.
- Train and mentor new and existing baristas on coffee knowledge, beverage preparation, and customer service skills.
- Create a welcoming and friendly atmosphere for customers, providing exceptional customer service at all times.
- Ensure that all baristas are adhering to company standards and following proper procedures for beverage preparation and food safety.
- Monitor and maintain inventory levels, placing orders as needed to ensure a well-stocked and efficient work environment.
- Act as a role model for the team, demonstrating a positive attitude, strong work ethic, and dedication to quality.
- Handle customer complaints and resolve any issues in a timely and professional manner.
- Collaborate with store management to develop and implement strategies for increasing sales and improving customer satisfaction.
- Continuously educate yourself and the team on new coffee trends, products, and techniques.
- Maintain a clean and organized work area, following all health and safety guidelines.
- Assist with scheduling and managing breaks for the team, ensuring adequate coverage during peak hours.
- Participate in store meetings and communicate any relevant information to the team.
- Lead by example and uphold the company's values and standards at all times.
Previous Barista Experience: A Minimum Of 2 Years Of Experience As A Barista Is Required, Preferably In A High-Volume Environment. This Demonstrates The Ability To Handle A Fast-Paced Work Environment And Produce Quality Beverages Consistently.
Strong Customer Service Skills: As A Lead Barista, You Will Be Expected To Provide Exceptional Customer Service To Every Customer. This Includes Greeting Customers, Taking Orders, And Handling Any Customer Concerns Or Complaints In A Professional And Friendly Manner.
Knowledge Of Coffee And Beverage Preparation: A Strong Knowledge Of Coffee And Beverage Preparation Techniques Is Crucial For This Role. This Includes Understanding Different Brewing Methods, Milk Steaming, And Latte Art. Additional Training Will Be Provided, But A Basic Knowledge Is Required.
Leadership Skills: As A Lead Barista, You Will Be Responsible For Overseeing And Training Other Baristas. Strong Leadership Skills Are Essential For This Role, Including The Ability To Delegate Tasks, Provide Constructive Feedback, And Motivate Team Members To Excel.
Availability And Flexibility: The Starbucks/Lead Barista Position At Kroger Requires A Flexible Schedule, Including Early Mornings, Evenings, Weekends, And Holidays. The Ability To Work A Variety Of Shifts Is Necessary To Meet The Needs Of The Store And Provide Excellent Customer Service.
Inventory Management
Communication
Time Management
Quality
Multitasking
Problem Solving
customer service
Cash Handling
Food safety
Team Leadership
Training and Development
Coffee Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Networking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a STARBUCKS/LEAD BARISTA in Portland, OR, USA is between $14.50 - $16.50 per hour. This range may vary depending on factors such as experience, location, and employer.
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The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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