Service Counter Associate

Welcome to Kroger, where we believe in providing exceptional customer service and high-quality products to our valued shoppers. We are currently seeking a friendly and motivated individual to join our team as a Service Counter Associate. In this role, you will be the face of our store, assisting customers with various needs and ensuring their shopping experience is a positive one. As a Service Counter Associate, your warm demeanor, attention to detail, and strong communication skills will be key to your success. If you are passionate about providing top-notch service and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Greet and welcome customers in a friendly and professional manner.
2. Assist customers with various inquiries and concerns, providing accurate and helpful information.
3. Process customer transactions efficiently and accurately.
4. Maintain a clean and organized service counter area.
5. Monitor and manage customer flow to ensure a positive shopping experience.
6. Collaborate with other team members to meet customer needs and resolve any issues.
7. Handle customer complaints and escalate to management when necessary.
8. Demonstrate a strong knowledge of products and services offered in the store.
9. Uphold company policies and procedures, including safety and sanitation guidelines.
10. Continuously strive to improve customer satisfaction and loyalty.
11. Stay up-to-date on promotions, special offers, and new products to effectively communicate with customers.
12. Multitask and prioritize tasks to meet the demands of a fast-paced environment.
13. Attend trainings and meetings to stay informed about company policies and procedures.
14. Proactively identify opportunities to improve the customer experience and share ideas with management.
15. Adhere to cash handling procedures and ensure accuracy in all transactions.

According to JobzMall, the average salary range for a Service Counter Associate in Dayton, OH, USA is $24,000 to $33,000 per year. This may vary depending on the specific company, experience level, and location within Dayton. Some service counter associates may also receive additional benefits, such as health insurance and retirement plans.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.