Service Counter Associate

Are you a people person who thrives in a fast-paced environment? Do you have a passion for providing exceptional customer service? If so, we have the perfect opportunity for you! Kroger is currently seeking a friendly and customer-oriented Service Counter Associate to join our team. As a Service Counter Associate, you will be responsible for assisting customers at the service counter, handling transactions, and ensuring a positive shopping experience. This role requires excellent communication skills, a strong attention to detail, and the ability to multitask efficiently. If you're ready to join a dynamic and customer-focused team, we'd love to hear from you!

1. Provide exceptional customer service by greeting and assisting customers at the service counter.
2. Handle transactions accurately and efficiently, including processing payments and issuing refunds.
3. Maintain a clean and organized service counter area for a positive shopping experience.
4. Demonstrate strong communication skills by effectively answering customer inquiries and addressing any concerns.
5. Work in a fast-paced environment and multitask efficiently to ensure timely service to customers.
6. Follow company policies and procedures, including adhering to cash handling and security guidelines.
7. Collaborate with team members and other departments to resolve any customer issues or concerns.
8. Continuously strive to improve the customer experience by identifying and implementing process improvements.
9. Stay knowledgeable about products, services, and promotions to provide accurate and helpful information to customers.
10. Uphold a professional and friendly attitude at all times to represent the company in a positive manner.

According to JobzMall, the average salary range for a Service Counter Associate in Memphis, TN, USA is between $23,000 and $40,000 per year. Factors such as experience, location, and employer can impact the specific salary for this position. Additionally, benefits and bonuses may also be included in the total compensation package.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.