Service Counter Associate

Hello there! Are you a friendly and customer-oriented individual looking for a new opportunity? Look no further, because we have the perfect role for you. As a Service Counter Associate at Kroger, you will have the chance to interact with our valued customers and provide exceptional service. We are seeking someone with a positive attitude, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. If you have a passion for helping others and enjoy working in a team-oriented atmosphere, we would love to have you join our Kroger family!

1. Greet and welcome customers in a friendly and professional manner.
2. Provide excellent customer service by addressing and resolving any inquiries or concerns.
3. Maintain a positive and approachable attitude towards customers at all times.
4. Assist customers with locating products and making product recommendations.
5. Operate cash register and handle cash transactions accurately.
6. Process returns, exchanges, and refunds in a timely and efficient manner.
7. Maintain a clean and organized service counter area.
8. Answer phone calls and respond to customer emails and messages.
9. Collaborate with team members to ensure smooth and efficient store operations.
10. Adhere to company policies and procedures, including safety protocols.
11. Continuously develop knowledge of products and services offered by the store.
12. Proactively identify and resolve any issues or complaints from customers.
13. Communicate any customer feedback or suggestions to management.
14. Attend training sessions and meetings to stay updated on new products and procedures.
15. Handle multiple tasks effectively and efficiently in a fast-paced environment.
16. Promote a positive and inclusive work environment by treating all customers and colleagues with respect and kindness.

According to JobzMall, the average salary range for a Service Counter Associate in Savannah, GA, USA is between $21,000 and $33,000 per year. However, this can vary depending on factors such as level of experience, employer, and job responsibilities.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.