Kroger

Online Grocery Pick-Up Clerk

Kroger

Fort Worth, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a fast-paced, customer-oriented job that allows you to interact with people and provide them with a convenient shopping experience? Look no further! Kroger is seeking a reliable and friendly Online Grocery Pick-Up Clerk to join our team. In this role, you will be responsible for fulfilling online grocery orders and providing exceptional customer service to our valued customers. If you are a team player with excellent communication skills and a passion for delivering top-notch service, we want to hear from you!

  1. Fulfill online grocery orders accurately and efficiently.
  2. Provide excellent customer service to online grocery customers.
  3. Greet and assist customers in a friendly and professional manner.
  4. Retrieve and pack grocery items for online orders.
  5. Maintain a clean and organized work environment.
  6. Communicate any issues or delays with online orders to management.
  7. Collaborate with team members to ensure all orders are completed on time.
  8. Answer customer inquiries and provide product recommendations as needed.
  9. Process payments and handle cash transactions accurately.
  10. Adhere to all safety and sanitation guidelines while handling and packaging food items.
  11. Keep track of inventory levels and notify management of any shortages or discrepancies.
  12. Assist in training new team members on online grocery procedures and systems.
  13. Maintain a positive and professional attitude at all times.
  14. Continuously strive to improve the online grocery pick-up process.
  15. Uphold company policies and procedures at all times.
Where is this job?
This job is located at Fort Worth, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: As An Online Grocery Pick-Up Clerk, You Will Be Interacting With Customers On A Daily Basis. Therefore, Having Strong Communication And Interpersonal Skills Is Essential For Providing A Positive Experience For Customers.

  • Attention To Detail: Accuracy Is Crucial When Fulfilling Online Grocery Orders. The Ability To Pay Close Attention To Detail And Ensure That All Items Are Correctly Selected And Packaged Is A Must For This Role.

  • Familiarity With Grocery Products: A Strong Knowledge Of Grocery Products And Their Locations Within The Store Is Important In Order To Efficiently Fulfill Online Orders And Assist Customers With Any Questions Or Substitutions.

  • Time Management Skills: Online Orders Must Be Fulfilled Within A Specific Timeframe, So Being Able To Prioritize Tasks And Work Efficiently Is Crucial In This Role.

  • Physical Stamina: This Position May Require Lifting And Carrying Heavy Items, As Well As Standing For Long Periods Of Time. Therefore, Physical Stamina And The Ability To Perform Physical Tasks Is An Important Qualification For This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

  • Organization

  • Order Fulfillment

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Online Grocery Pick-Up Clerk in Fort Worth, TX, USA is $11-13 per hour. This may vary depending on the specific company and the employee's experience level.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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