Kroger

GROCERY/ASST DEPT LEADER

Kroger

Richmond, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Kroger, where we are committed to providing our customers with the freshest and highest quality products. We are currently seeking a driven and passionate individual to join our team as a Grocery/Asst Dept Leader. As a leader in this department, you will play an integral role in ensuring that our shelves are always fully stocked and our customers receive exceptional service. If you have a strong attention to detail, excellent organizational skills, and a passion for leading and developing a team, we would love to hear from you. Join us in our mission to make grocery shopping a convenient and enjoyable experience for our customers.

  1. Oversee and manage the daily operations of the grocery department, ensuring that all tasks are completed efficiently and effectively.
  2. Ensure that all shelves and displays are properly stocked and maintained, following company standards for freshness and quality.
  3. Train, coach, and develop team members to ensure they have the necessary skills and knowledge to provide exceptional customer service.
  4. Monitor and maintain inventory levels, placing orders as needed to replenish stock and prevent out-of-stock situations.
  5. Collaborate with other department leaders to create and implement strategies for improving sales and customer satisfaction.
  6. Assist in creating and executing merchandising plans to promote new products and increase sales.
  7. Maintain a clean and organized work environment, following all safety and sanitation guidelines.
  8. Address any customer concerns or complaints in a timely and professional manner, ensuring customer satisfaction.
  9. Monitor and analyze department sales data to identify trends and make necessary adjustments to improve performance.
  10. Conduct regular performance evaluations and provide feedback and guidance to team members to encourage growth and development.
  11. Continuously evaluate and improve processes to increase efficiency and productivity within the department.
  12. Stay up-to-date with industry trends and developments, and make recommendations for new products or improvements to current offerings.
  13. Foster a positive and inclusive work environment, promoting teamwork and collaboration among team members.
  14. Adhere to all company policies and procedures, ensuring compliance with all federal, state, and local regulations.
  15. Represent Kroger in a professional and positive manner at all times, both with customers and within the community.
Where is this job?
This job is located at Richmond, VA, USA
Job Qualifications
  • Experience In Grocery/Assistant Department Management: A Minimum Of 2-3 Years Of Experience In Managing A Grocery Or Assistant Department In A Retail Setting Is Required For This Role. This Experience Should Include Overseeing Day-To-Day Operations, Managing Inventory, And Leading A Team.

  • Knowledge Of Grocery Industry: Candidates Should Have A Comprehensive Understanding Of The Grocery Industry, Including Familiarity With Product Assortment, Pricing Strategies, And Merchandising Techniques. This Knowledge Will Be Essential In Making Strategic Decisions And Driving Sales In The Department.

  • Strong Leadership Skills: As A Department Leader, The Candidate Must Have Strong Leadership Skills To Effectively Manage And Motivate A Team. This Includes The Ability To Delegate Tasks, Provide Feedback, And Resolve Conflicts In A Professional And Assertive Manner.

  • Excellent Communication Skills: The Ability To Communicate Effectively With Both Team Members And Upper Management Is Crucial In This Role. Candidates Should Possess Excellent Verbal And Written Communication Skills To Provide Clear Instructions, Address Concerns, And Report On Department Performance.

  • Customer Service Orientation: Providing Exceptional Customer Service Is A Top Priority For Kroger, And The Ideal Candidate Should Share This Commitment. A Focus On Creating A Positive Shopping Experience For Customers, Resolving Complaints, And Ensuring Product Availability Is Essential For Success In This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Budget management

  • customer service

  • Quality Control

  • Merchandising

  • Sales forecasting

  • Team Leadership

  • Vendor Relations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • flexibility

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a GROCERY/ASST DEPT LEADER in Richmond, VA, USA is $18.00 - $25.00 per hour. However, this may vary based on factors such as the specific company, experience level, and additional benefits such as bonuses. It is best to research the specific company and job listing for a more accurate salary range.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2025
Apply BeforeJune 21st, 2025
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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