Kroger

FLORAL/LEAD CLERK

Kroger

Hilliard, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about flowers and customer service? Do you have a creative eye and a knack for organization? We are seeking a Floral/Lead Clerk to join our team at Kroger and bring beautiful blooms to our customers. This is an exciting opportunity for an individual who thrives in a fast-paced environment and loves working with a team. As our Floral/Lead Clerk, you will be responsible for creating stunning floral arrangements, providing excellent customer service, and leading a team of floral associates. If you have a passion for flowers and a desire to provide exceptional service, we want to hear from you!

  1. Create beautiful floral arrangements: The Floral/Lead Clerk will be responsible for creating stunning flower arrangements that meet the needs and preferences of our customers.
  2. Provide excellent customer service: The ideal candidate will have a passion for customer service and will be responsible for ensuring that all customers are satisfied with their floral purchases.
  3. Lead a team of floral associates: The Floral/Lead Clerk will be responsible for managing and leading a team of floral associates, including training, scheduling, and delegating tasks.
  4. Maintain inventory and order supplies: The candidate will be responsible for keeping track of inventory levels and ordering necessary supplies to ensure that the floral department is well-stocked and organized.
  5. Ensure a clean and organized workspace: The Floral/Lead Clerk will be responsible for maintaining a clean and organized workspace to showcase the beauty of our floral products and provide a pleasant shopping experience for customers.
  6. Stay updated on floral trends and techniques: The candidate will be expected to stay updated on current floral trends and techniques to ensure that our arrangements are modern and appealing to customers.
  7. Handle customer inquiries and complaints: The Floral/Lead Clerk will be responsible for responding to customer inquiries and complaints in a timely and professional manner, ensuring customer satisfaction.
  8. Assist with marketing and displays: The ideal candidate will have a creative eye and will be responsible for assisting with marketing efforts and creating visually appealing displays to attract customers.
  9. Uphold company policies and procedures: The Floral/Lead Clerk will be expected to follow all company policies and procedures to maintain a safe and efficient work environment.
  10. Collaborate with other departments: The candidate will work closely with other departments, such as the bakery and produce departments, to coordinate flower arrangements for special events or promotions.
Where is this job?
This job is located at Hilliard, OH, USA
Job Qualifications
  • Strong Knowledge Of Floral Design And Arrangement Techniques.

  • Previous Experience In A Supervisory Or Lead Role In A Retail Or Floral Environment.

  • Excellent Customer Service Skills And The Ability To Build And Maintain Positive Relationships With Customers.

  • Proficient In Inventory Management, Ordering, And Budgeting To Ensure Accurate And Profitable Floral Department Operations.

  • Ability To Train And Mentor Team Members, Delegate Tasks, And Maintain A Clean And Organized Work Environment.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Cash Handling

  • Team Leadership

  • Salesmanship

  • Floral Design

  • Floral Arranging

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a FLORAL/LEAD CLERK in Hilliard, OH, USA is $24,000 - $36,000 per year. This salary range can vary depending on factors such as experience, job responsibilities, and the specific employer. Additionally, factors such as location and the current job market can also affect salary ranges for this position.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 19th, 2025
Apply BeforeApril 15th, 2026
This job posting is from a verified source. 
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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