Kroger

Department Leader

Kroger

Memphis, TN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Kroger, one of the nation's largest grocery retailers serving communities across the United States. We are currently seeking a dynamic and motivated individual to join our team as a Department Leader. In this role, you will have the opportunity to lead and develop a team, manage department operations, and drive sales and profitability. Our ideal candidate is a natural leader with a passion for customer service and a strong understanding of retail operations. If you are looking for a challenging and rewarding career with a company that values its employees and strives for excellence, then we invite you to apply for our Department Leader position at Kroger.

  1. Lead and develop a team: Train, mentor, and motivate team members to achieve individual and department goals, provide ongoing coaching and performance feedback, and create a positive and inclusive work environment.
  2. Manage department operations: Oversee all aspects of department operations, including inventory management, ordering, pricing, and merchandising, to ensure efficiency and accuracy.
  3. Drive sales and profitability: Develop and implement strategies to increase sales, monitor and analyze department performance, and make adjustments as needed to achieve financial goals.
  4. Provide exceptional customer service: Set a high standard for customer service and ensure that team members are providing friendly, helpful, and knowledgeable assistance to customers at all times.
  5. Collaborate with other department leaders: Work closely with other department leaders to coordinate efforts and ensure a seamless shopping experience for customers.
  6. Maintain a safe and clean work environment: Ensure compliance with all safety and sanitation standards, conduct regular inspections, and address any issues promptly.
  7. Stay updated on industry trends and best practices: Keep abreast of current market trends, competitor strategies, and customer needs to make informed decisions and maintain a competitive edge.
  8. Uphold company values and standards: Act as a role model for company values and policies, and ensure that all team members are adhering to company standards and procedures.
  9. Handle customer and employee concerns: Address any customer or employee concerns in a timely and professional manner, and escalate issues to higher management as needed.
  10. Participate in company initiatives: Take an active role in company-wide initiatives, such as training programs, community outreach events, and new product launches.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Strong Leadership Skills: A Department Leader At Kroger Should Possess Excellent Leadership Abilities, As They Will Be Responsible For Managing And Motivating A Team Of Employees.

  • Knowledge Of Retail Operations: The Ideal Candidate Should Have A Thorough Understanding Of Retail Operations, Including Inventory Management, Merchandising, And Customer Service.

  • Experience In A Supervisory Role: Previous Experience In A Supervisory Or Management Position Is Essential For A Department Leader At Kroger. This Will Demonstrate The Ability To Effectively Lead And Manage A Team.

  • Excellent Communication Skills: Effective Communication Is Crucial For A Department Leader To Ensure That All Team Members Are On The Same Page And Working Towards The Same Goals.

  • Ability To Handle Multiple Tasks: A Department Leader At Kroger Must Be Able To Handle Multiple Tasks Efficiently, Including Managing Inventory, Scheduling, And Addressing Customer Concerns. The Ability To Prioritize And Delegate Tasks Is Essential For Success In This Role.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Budget management

  • Leadership

  • Inventory Control

  • customer service

  • Sales forecasting

  • Organization

  • Problem-Solving

  • Adaptability

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Attention to detail

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Department Leader in Memphis, TN, USA is between $45,000 and $75,000 per year. This range may vary depending on the industry, company size, and level of experience. Some Department Leaders may also receive additional benefits such as bonuses, commissions, and healthcare benefits.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 16th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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