Customer Service Delivery Driver

Welcome to Kroger, where we value exceptional customer service and reliable delivery! We are currently looking for a Customer Service Delivery Driver to join our team. As a member of our delivery team, you will play a crucial role in ensuring our customers receive their orders on time and with a friendly smile. Your dedication to providing top-notch service and your skills in navigating roads and traffic will make you an essential part of our team. If you have a passion for delivering exceptional customer service and enjoy being on the road, then this may be the perfect opportunity for you. Join us at Kroger and be a part of a company that values teamwork, integrity, and customer satisfaction.

1. Deliver orders to customers in a timely and efficient manner.
2. Provide exceptional customer service by greeting customers with a friendly and welcoming attitude.
3. Safely operate delivery vehicles and follow all traffic laws and company policies.
4. Ensure accuracy of orders and handle any customer concerns or complaints.
5. Maintain a clean and organized delivery vehicle at all times.
6. Work closely with the warehouse team to ensure all orders are accurately loaded and delivered.
7. Keep track of delivery schedules and communicate any delays or issues to management.
8. Follow company safety protocols and maintain a safe working environment.
9. Maintain a professional and positive demeanor while representing the company to customers.
10. Continuously strive to improve delivery processes and suggest ideas for efficiency and customer satisfaction.
11. Keep track of inventory and report any shortages or damages to management.
12. Maintain a thorough understanding of product offerings and be able to make recommendations to customers.
13. Adhere to all company policies and procedures, including confidentiality and privacy protocols.
14. Collaborate with team members to ensure all customer orders are fulfilled accurately and on time.
15. Attend training and development sessions to improve skills and knowledge.
16. Uphold the company's values of teamwork, integrity, and customer satisfaction at all times.

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Atlanta, GA, USA is between $25,000 and $40,000 per year. However, this can vary depending on factors such as experience, company, and specific job responsibilities. Some delivery driver positions may also offer additional benefits such as health insurance, retirement plans, and bonuses. It is important to research specific job listings to get a better understanding of the salary and benefits offered for a particular position.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.