
Customer Service Delivery Driver
Welcome to Kroger, where we believe in providing exceptional customer service while delivering quality products to our valued customers. As a Customer Service Delivery Driver, you will play a crucial role in ensuring that our customers receive their orders in a timely and efficient manner. We are seeking a dedicated and reliable individual who is passionate about providing excellent service and has a valid driver's license, a clean driving record, and the ability to lift up to 50 pounds. If you have a strong work ethic, excellent communication skills, and enjoy interacting with customers, we would love to have you join our team.
- Provide exceptional customer service by delivering orders to customers in a timely and efficient manner.
- Ensure the quality of products is maintained during delivery.
- Operate company vehicle in a safe and responsible manner.
- Maintain a valid driver's license and a clean driving record.
- Lift and load orders weighing up to 50 pounds onto the delivery vehicle.
- Communicate effectively with customers to ensure their satisfaction with their orders.
- Follow delivery schedules and routes to ensure prompt delivery.
- Maintain a professional appearance and demeanor while interacting with customers.
- Report any issues or concerns with orders or deliveries to the appropriate department.
- Adhere to company policies and procedures, including safety protocols.
- Keep accurate records of deliveries and customer interactions.
- Collaborate with other team members to ensure efficient and effective delivery processes.
- Continuously strive to improve delivery services and customer satisfaction.
- Maintain a positive and friendly attitude towards customers and colleagues.
- Attend training and development programs as required by the company.
Valid Driver's License: The First And Most Important Qualification For A Customer Service Delivery Driver At Kroger Is A Valid Driver's License. This Ensures That The Candidate Is Legally Allowed To Operate A Vehicle And Can Safely Transport Orders To Customers.
Clean Driving Record: Along With A Driver's License, Kroger Will Require Candidates To Have A Clean Driving Record With No Major Traffic Violations. This Ensures That The Driver Is Responsible And Can Be Trusted To Safely Deliver Orders To Customers.
Customer Service Skills: As A Customer Service Delivery Driver, It Is Important To Have Excellent Customer Service Skills. This Includes Being Friendly, Helpful, And Able To Communicate Effectively With Customers. Candidates Should Also Be Able To Handle Customer Complaints And Resolve Issues In A Professional Manner.
Physical Fitness: This Job Requires A Lot Of Physical Activity, Including Lifting And Carrying Heavy Items. Therefore, Candidates Should Be Physically Fit And Able To Handle The Physical Demands Of The Job. This Includes Being Able To Stand, Walk, And Lift For Extended Periods Of Time.
Time Management Skills: Delivering Orders On Time Is Crucial For Customer Satisfaction. Therefore, Candidates Should Have Strong Time Management Skills And Be Able To Plan And Organize Their Routes Efficiently. This Includes Being Able To Prioritize Tasks And Meet Delivery Deadlines.
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Cash Handling
Teamwork
Organization
Route planning
Problem-Solving
Safe Driving
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Critical thinking
Attention to detail
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Service Delivery Driver in Union City, GA, USA is $22,000 - $36,000 per year. However, this can vary depending on the specific company, experience level, and location. Some delivery drivers may also receive tips or bonuses in addition to their base salary. It is important to research the specific job and company to get a more accurate salary range.
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The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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