Customer Service Delivery Driver

Welcome to Kroger, where we are committed to providing excellent customer service and delivering quality products to our valued customers. As a Customer Service Delivery Driver, you will play a vital role in fulfilling our promise to deliver exceptional service and ensure timely and efficient delivery of groceries and other goods to our customers' doorsteps. We are seeking friendly, reliable, and customer-focused individuals to join our team and help us continue to provide the best service possible. If you have a passion for customer service and enjoy being on the road, we want to hear from you! Keep reading to learn more about the qualifications and responsibilities of this role.

1. Safely and efficiently transport groceries and other goods to customers' homes in a timely manner.
2. Provide friendly and professional customer service during deliveries, ensuring customer satisfaction.
3. Load and unload delivery vehicles with accuracy and care.
4. Maintain cleanliness and organization of delivery vehicles at all times.
5. Adhere to all traffic and safety laws while on the road.
6. Maintain accurate and up-to-date delivery records and logs.
7. Communicate effectively with customers and resolve any delivery-related issues or concerns.
8. Collaborate with store associates to ensure accurate and timely order fulfillment.
9. Follow all company policies and procedures, including those related to customer service and delivery.
10. Continuously strive to improve delivery processes and efficiency.
11. Keep track of inventory levels and report any shortages or discrepancies to management.
12. Assist with other customer service tasks as needed, such as answering phone calls or helping customers in-store.
13. Attend training sessions and meetings to stay updated on company policies and procedures.
14. Represent the company in a professional and positive manner at all times.
15. Maintain a clean and professional appearance while on the job.

According to JobzMall, the average salary range for a Customer Service Delivery Driver in College Station, TX, USA is $24,000 to $35,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer additional benefits such as bonuses, commissions, and mileage reimbursement.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.