Customer Service Delivery Driver

Welcome to Kroger, where we pride ourselves on providing exceptional customer service and delivering quality products to our valued customers. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Delivery Driver. In this role, you will be responsible for delivering groceries and other products directly to our customers' homes, ensuring timely and accurate delivery while maintaining a friendly and professional demeanor. The ideal candidate will possess excellent communication skills, a positive attitude, and a valid driver's license. If you are passionate about providing outstanding customer service and enjoy being on the road, we would love to have you on our team!

1. Deliver groceries and other products to customers' homes in a timely and accurate manner.
2. Maintain a friendly and professional demeanor while interacting with customers during delivery.
3. Ensure the safety and security of all products during transportation.
4. Communicate with customers to confirm delivery times and address any concerns or issues.
5. Keep track of delivery schedules and ensure all deliveries are completed on time.
6. Adhere to all traffic laws and safe driving practices.
7. Maintain a clean and organized delivery vehicle.
8. Follow company policies and procedures regarding customer interactions and deliveries.
9. Handle cash and credit transactions accurately and securely.
10. Report any delivery or customer service issues to the appropriate supervisor.
11. Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
12. Collaborate with other team members to ensure efficient and effective delivery processes.
13. Continuously strive to improve delivery services and enhance the customer experience.
14. Maintain a positive and enthusiastic attitude towards the company and its products.
15. Attend training and meetings as required by the company to stay up-to-date on policies and procedures.

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Addison, TX, USA is between $25,000 - $35,000 per year. However, this can vary depending on factors such as experience, company, and job responsibilities. Some delivery drivers may also receive tips or bonuses in addition to their base salary.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.