Kroger

Customer Service Delivery Driver

Kroger

Grand Prairie, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Kroger, where we strive to provide exceptional customer service and quality products to our community. As a Customer Service Delivery Driver, you will play a crucial role in ensuring our customers receive their orders accurately and in a timely manner. We are seeking a dedicated and reliable individual who is passionate about providing excellent service and has a positive attitude. If you are someone who takes pride in going above and beyond for customers and has a valid driver's license with a clean driving record, we want you on our team!

  1. Deliver customer orders accurately and on time.
  2. Provide exceptional customer service to ensure customer satisfaction.
  3. Maintain a positive and friendly attitude while interacting with customers.
  4. Follow all safety protocols and traffic laws while driving.
  5. Ensure the cleanliness and maintenance of the delivery vehicle.
  6. Communicate any issues or delays with orders to the appropriate parties.
  7. Follow company policies and procedures for handling and delivering products.
  8. Handle cash and credit transactions with accuracy and honesty.
  9. Keep track of inventory and report any shortages or damages.
  10. Work closely with other team members to ensure efficient and effective delivery operations.
  11. Resolve any customer complaints or concerns in a professional and timely manner.
  12. Adhere to all food safety and sanitation guidelines.
  13. Continuously strive to improve and exceed customer service expectations.
  14. Continuously maintain a clean and organized work environment.
  15. Follow all company and government regulations regarding driving and transportation.
Where is this job?
This job is located at Grand Prairie, TX, USA
Job Qualifications
  • Valid Driver's License And Clean Driving Record: A Customer Service Delivery Driver At Kroger Must Have A Valid Driver's License And A Clean Driving Record To Operate The Delivery Vehicle Safely And Efficiently.

  • Ability To Lift And Carry Heavy Packages: As A Customer Service Delivery Driver, You Will Be Responsible For Delivering Groceries And Other Packages To Customers' Homes. This Requires The Ability To Lift And Carry Heavy Packages, Sometimes Up To 50 Pounds.

  • Excellent Customer Service Skills: Since You Will Be Interacting With Customers At Their Homes, It Is Important To Have Excellent Customer Service Skills. This Includes Being Polite, Friendly, And Professional At All Times.

  • Time Management And Organizational Skills: A Successful Customer Service Delivery Driver Must Be Able To Manage Their Time Effectively And Stay Organized While Making Multiple Deliveries Throughout The Day.

  • Familiarity With Local Roadways: Knowing The Local Roads And Neighborhoods Is Important For A Customer Service Delivery Driver To Be Able To Navigate And Make Deliveries In A Timely Manner. This Includes Being Familiar With Traffic Patterns And Alternate Routes To Avoid Delays.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Organization

  • Efficiency

  • Route planning

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Navigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Grand Prairie, TX, USA is between $25,000 and $45,000 per year. This range may vary depending on the specific job requirements, experience level, and company benefits.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJanuary 14th, 2026
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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