Kroger

Customer Service Delivery Driver

Kroger

Lakewood, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic role that allows you to interact with customers while also utilizing your driving skills? Look no further than Kroger's Customer Service Delivery Driver position! We are seeking a friendly and dependable individual to join our team and provide exceptional customer service through timely and accurate delivery of groceries and other items. As a member of our delivery team, you will have the opportunity to make a positive impact on our customers' shopping experience and represent our brand with excellence. If you have a passion for customer service and a valid driver's license, we encourage you to apply for this exciting opportunity at Kroger!

  1. Deliver groceries and other items to customers in a timely and accurate manner.
  2. Provide exceptional customer service by being friendly, professional, and helpful to customers.
  3. Represent the Kroger brand with excellence and maintain a positive image at all times.
  4. Interact with customers in a courteous and respectful manner.
  5. Adhere to all traffic laws and safety regulations while operating a delivery vehicle.
  6. Keep accurate records of deliveries and ensure all necessary paperwork is completed.
  7. Maintain a clean and organized delivery vehicle.
  8. Communicate any issues or concerns with deliveries to the appropriate parties.
  9. Assist with loading and unloading of delivery vehicles.
  10. Demonstrate a strong knowledge of the Kroger product offerings and provide recommendations to customers when needed.
  11. Follow all company policies and procedures.
  12. Work collaboratively with other team members to ensure efficient delivery operations.
  13. Display a high level of dependability and flexibility in scheduling.
  14. Uphold a positive and professional attitude at all times.
  15. Continuously strive to improve the customer experience and provide feedback on ways to enhance delivery services.
Where is this job?
This job is located at Lakewood, CO, USA
Job Qualifications
  • Valid Driver's License: A Customer Service Delivery Driver At Kroger Must Have A Valid Driver's License In Order To Operate A Delivery Vehicle And Make Timely And Efficient Deliveries To Customers.

  • Excellent Customer Service Skills: As A Customer Service Delivery Driver, One Must Have Exceptional Communication And Problem-Solving Skills To Interact With Customers, Address Their Concerns, And Ensure A Positive Shopping Experience.

  • Safe Driving Record: Kroger Values Safety As A Top Priority, And Therefore Requires A Delivery Driver To Have A Clean Driving Record With No Major Traffic Violations Or Accidents.

  • Physical Stamina: This Job Requires Physical Stamina As It Involves Carrying Heavy Grocery Orders And Loading/Unloading Them From The Delivery Vehicle. A Customer Service Delivery Driver Should Be Able To Handle This Physical Demand With Ease.

  • Time Management Skills: Being Able To Manage Time Effectively Is Crucial For A Delivery Driver At Kroger. They Must Be Able To Plan And Prioritize Their Delivery Route To Ensure All Orders Are Delivered On Time While Maintaining Quality Customer Service.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Safe Driving

  • Route Navigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Lakewood, CO, USA is $31,000 - $45,000 per year. This range may vary based on experience, qualifications, and the specific company or industry the individual is working in.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeMay 22nd, 2025
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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