
Customer Service Delivery Driver
Welcome to Kroger, where we pride ourselves on providing exceptional customer service and delivering quality products to our valued customers. We are currently seeking a dedicated and reliable Customer Service Delivery Driver to join our team. In this role, you will be responsible for providing prompt and courteous delivery services to our customers while representing the Kroger brand. This is a great opportunity for individuals who enjoy interacting with people, have a passion for customer service, and possess excellent driving skills. If you are a team player with a positive attitude, we would love to have you as part of our Kroger family.
- Provide exceptional customer service by delivering products in a timely and courteous manner.
- Represent the Kroger brand by maintaining a professional and friendly demeanor while interacting with customers.
- Safely and responsibly operate delivery vehicle to ensure timely and accurate deliveries.
- Follow all traffic laws and company policies while on the road.
- Maintain a clean and organized delivery vehicle at all times.
- Communicate effectively with customers, colleagues, and supervisors to ensure smooth delivery operations.
- Handle customer inquiries and concerns in a professional and efficient manner.
- Maintain accurate records of deliveries and customer interactions.
- Follow proper procedures for loading and unloading products.
- Assist with inventory management and organization in the delivery vehicle.
- Adhere to safety protocols to ensure the well-being of both customers and fellow team members.
- Collaborate with team members to ensure efficient and effective delivery routes.
- Stay up-to-date on product knowledge and any changes in company policies or procedures.
- Report any vehicle maintenance issues or concerns to the appropriate personnel.
- Continuously strive to improve and exceed customer service expectations.
Valid Driver's License And Clean Driving Record: As A Customer Service Delivery Driver, You Will Be Responsible For Safely And Efficiently Delivering Orders To Our Customers. A Valid Driver's License And Clean Driving Record Are Essential Qualifications For This Role.
Excellent Customer Service Skills: Our Delivery Drivers Are Often The Primary Point Of Contact For Our Customers, So Having Exceptional Customer Service Skills Is Crucial. This Includes Being Friendly, Professional, And Able To Handle Any Customer Concerns Or Issues In A Timely And Satisfactory Manner.
Physical Fitness And Ability To Lift Heavy Objects: This Job Requires Physical Strength And Stamina As You Will Be Loading And Unloading Heavy Grocery Orders Into And Out Of Your Delivery Vehicle. You Must Be Able To Lift Up To 50 Pounds Without Assistance.
Time-Management And Organizational Skills: As A Delivery Driver, You Will Be Responsible For Managing Your Delivery Schedule And Ensuring Timely And Accurate Deliveries. Strong Time-Management And Organizational Skills Are Necessary To Juggle Multiple Orders And Routes Efficiently.
Familiarity With Local Roads And Neighborhoods: A Good Knowledge Of The Area You Will Be Delivering To Is Essential For Efficient And Timely Deliveries. This Includes Knowing The Best Routes, Shortcuts, And Being Able To Navigate Through Traffic And Road Closures.
Communication
Time Management
Product knowledge
Attention to detail
Cash Handling
customer satisfaction
Problem-Solving
Multi-tasking
team
Order Accuracy
Safe Driving
Route Navigation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Delivery Driver in Independence, KY, USA is $27,000 to $35,000 per year. However, this may vary based on factors such as experience, company size, and job responsibilities. Some companies may also offer additional benefits and bonuses. It is best to research specific companies and job postings for more accurate salary information.
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The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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