Kroger

Customer Service Delivery Driver

Kroger

Florence, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a reliable and customer-oriented individual looking for a fast-paced and dynamic work environment? Look no further, because Kroger is currently seeking a dedicated Customer Service Delivery Driver to join our team! As a key member of our customer service team, you will be responsible for delivering exceptional service to our valued customers while ensuring timely and accurate delivery of their orders. This role requires strong communication skills, attention to detail, and a commitment to providing the best possible customer experience. If you possess these qualities and are eager to make a difference, we encourage you to apply for this exciting opportunity at Kroger!

  1. Delivering exceptional customer service: As a Customer Service Delivery Driver, your primary responsibility will be to provide outstanding service to our customers. This includes being friendly, professional, and helpful at all times.
  2. Timely and accurate delivery: You will be responsible for delivering customer orders in a timely and accurate manner. This requires strong time management skills and attention to detail.
  3. Strong communication skills: Effective communication is crucial in this role. You will need to communicate with customers, coworkers, and supervisors to ensure a smooth and efficient delivery process.
  4. Attention to detail: As a Delivery Driver, you will need to pay close attention to detail to ensure that orders are accurate and delivered to the correct location. This includes checking orders for accuracy before delivery and following specific delivery instructions.
  5. Commitment to customer satisfaction: Our customers are our top priority, and as a member of our customer service team, you must be committed to providing the best possible experience for them. This includes addressing any concerns or issues they may have in a timely and professional manner.
  6. Adhering to company policies and procedures: You will be expected to follow all company policies and procedures, including safety protocols, while performing your duties as a Delivery Driver.
  7. Representing the company: As a Kroger employee, you will be representing our company to our customers. This requires maintaining a professional appearance and demeanor at all times.
  8. Teamwork: This role requires working closely with other team members, including store associates and delivery coordinators. You must be able to collaborate and communicate effectively with others to ensure a seamless delivery process.
  9. Flexibility: As a Delivery Driver, you may be required to work in different locations and at different times. Flexibility and adaptability are essential qualities for success in this role.
  10. Upholding quality standards: You will be responsible for upholding the quality standards of our company by ensuring that all orders are delivered with care and accuracy. This includes handling products with
Where is this job?
This job is located at Florence, KY, USA
Job Qualifications
  • Valid Driver's License: A Customer Service Delivery Driver At Kroger Must Have A Valid Driver's License To Operate The Company's Delivery Vehicles.

  • Clean Driving Record: Candidates Must Have A Clean Driving Record With No Major Violations Or Accidents To Ensure The Safe Delivery Of Products To Customers.

  • Customer Service Skills: As A Customer Service Delivery Driver, Candidates Must Possess Excellent Communication And Interpersonal Skills To Provide A Positive And Friendly Experience For Customers.

  • Time Management: The Ability To Manage Time Effectively Is Crucial In This Role, As Drivers Must Adhere To Strict Delivery Schedules And Ensure Timely Delivery Of Products To Customers.

  • Physical Stamina: Delivery Drivers At Kroger Must Be Physically Fit And Able To Lift Heavy Packages And Navigate Different Terrains While Delivering Products To Customers.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Route planning

  • Problem-Solving

  • Navigation

  • Customer Interaction

  • Delivery Efficiency

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Delivery Driver in Florence, KY, USA is between $31,000 and $35,000 per year. However, this can vary depending on factors such as level of experience, company size, and location. Some companies may also offer additional benefits and bonuses to their delivery drivers.

Additional Information
Kroger is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJuly 20th, 2025
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About Kroger

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.

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