Credit Balance Analyst

Credit Balance Analyst should possess a thorough working knowledge of the revenue cycle management process. Responsibilities include working closely with Department Supervisor to ensure that refunds are processed accurately and timely in order to promote customer loyalty. Identify research and review accounts with credit balances. Transfer credits when appropriate within a patient or guarantor account. Post all un-posted and misapplied patient payments. Review and resolve all patient/guarantor addresses issues. Initiate all patient and insurance refunds. Escheat balances according to corporate policy. Send weekly refund report to supervisor for review and approval. Post credit balance adjustment for all approved refunds. Meet production and quality expectations outlined by management. Balance all refund batches on a daily basis. Evaluate processes within area of responsibility in order to recommend and participate in process improvement initiatives.

According to JobzMall, the average salary range for a Credit Balance Analyst in 2620 Elm Hill Pike, Nashville, TN 37214, USA is $31,629 - $53,619. This is based on the salaries reported by employers for this job title in this area.

The Kroger Company, or simply Kroger, is an American retail company. As of 2 February 2020, Kroger operates, either directly or through its subsidiaries, 2,757 supermarkets and multi-department stores. Kroger's headquarters are in downtown Cincinnati. It maintains markets in 35 states and the District of Columbia, with store formats that include hypermarkets, supermarkets, superstores, department stores, and 242 jewelry stores (782 convenience stores were sold to EG Group in 2018). Kroger-branded grocery stores are located in the Midwestern and Southern United States. Kroger operates 35 food processing or manufacturing facilities, 1,567 supermarket fuel centers, 2,270 pharmacies and 221 The Little Clinic in-store medical clinics.