Kohler Co.

Spa Receptionist

Kohler Co.

Kohler, WI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Kohler Co. is searching for an experienced and professional Spa Receptionist to provide outstanding customer service to our guests. As a Spa Receptionist, you will be the first point of contact for our guests, and will be responsible for delivering excellent customer service and creating a positive experience. You must be a highly organized and motivated individual with excellent communication and interpersonal skills and a strong attention to detail. The ideal candidate will have previous experience working in a customer service position and be passionate about providing a luxurious spa experience. If you are a professional, friendly, and self-motivated individual, we would love to hear from you!

Responsibilities:

  1. Greet guests and provide a warm and welcoming atmosphere.
  2. Answer phone inquiries, book appointments, and manage the spa’s customer database.
  3. Create a luxurious spa experience for each guest.
  4. Maintain the cleanliness of the spa lobby, including sweeping, dusting, and restocking supplies.
  5. Process payments and handle cash and credit transactions.
  6. Provide information about spa services and products.
  7. Handle customer complaints with professionalism and empathy.
  8. Ensure compliance with all safety regulations and guidelines.
  9. Monitor inventory levels and order new supplies as needed.
  10. Develop and maintain a strong understanding of the spa services and products.
Where is this job?
This job is located at Kohler, WI, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Excellent Customer Service Skills

  • Experience In Managing And Scheduling Appointments

  • Ability To Effectively Handle And Resolve Customer Complaints

  • Knowledge Of Spa Products And Services

  • Ability To Maintain Accurate Records And Financial Transactions

  • Excellent Organizational And Multitasking Skills

  • Cash Handling Experience.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Scheduling

  • Product knowledge

  • customer service

  • Merchandising

  • Billing

  • Record keeping

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Cashiering

  • Computer Literacy

  • Greeting

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spa Receptionist in Kohler, WI, USA is between $24,000 and $29,000 per year. This salary range can vary depending on a variety of factors, such as the size of the spa, the qualifications of the receptionist, and the type of services offered by the spa.

Additional Information
Kohler Co. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 15th, 2023
Apply BeforeMay 22nd, 2025
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About Kohler Co.

Kohler Co., founded in 1873 by John Michael Kohler, is an American manufacturing company based in Kohler, Wisconsin. Kohler is best known for its plumbing products, but the company also manufactures furniture, cabinetry, tile, engines, and generators.

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