Kindred Healthcare

Patient Access Representative - Digestive Disorders

Kindred Healthcare

Columbus, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an experienced and passionate Patient Access Representative - Digestive Disorders to join the team at Kindred Healthcare. As a Patient Access Representative, you will be the first point of contact for our patients and ensure they receive the best possible care. You will be responsible for collecting patient information, scheduling appointments, and processing payments.To be successful in this role, you must have a minimum of 2 years of experience in a healthcare setting, knowledge of digestive disorders, and experience working with electronic medical records. You must also have a friendly and helpful demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.If you are looking for an opportunity to make a real difference in the lives of our patients, we would love to hear from you.

Responsibilities:

  1. Greet and check in patients with digestive disorders, verifying their identity and insurance eligibility.
  2. Collect and accurately enter patient information into the electronic medical record system.
  3. Schedule appointments and follow up with patients to ensure timely arrival.
  4. Manage patient payments and process credit/debit card transactions.
  5. Verify patient insurance coverage and provide information regarding financial obligations.
  6. Respond to patient inquiries and provide assistance with any questions or concerns.
  7. Maintain a friendly and helpful demeanor at all times.
  8. Monitor and track patient progress and follow up with patients as needed.
  9. Communicate with healthcare providers and other staff members as needed.
  10. Stay up to date on changes to healthcare regulations and policies.
Where is this job?
This job is located at Columbus, GA, USA
Job Qualifications
  • Excellent Customer Service And Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • High School Diploma Or Ged

  • Knowledge Of Medical Terminology And Health Insurance Guidelines

  • Demonstrated Ability To Maintain Accurate Patient Records

  • Experience Working In A Medical Office Setting

  • Computer Proficiency With Microsoft Office

  • Experience With Digestive Disorders And/Or Related Treatments.

Required Skills
  • Documentation

  • Insurance

  • Time Management

  • Scheduling

  • Verbal Communication

  • HIPAA

  • customer service

  • Billing

  • Verification

  • Problem-Solving

  • Multi-tasking

  • Computer Literacy

  • Organizational

  • Interpersonal

  • Registration

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Representative - Digestive Disorders in Columbus, GA, USA is $31,000 - $36,000 per year.

Additional Information
Kindred Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 31st, 2023
Apply BeforeAugust 19th, 2025
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About Kindred Healthcare

Kindred Healthcare is a post-acute healthcare services company that operates long-term acute-care hospitals and provides rehabilitation services across the United States.

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