Clinic Receptionist - Cardiology Clinic
Welcome to Kindred Healthcare! We are a leading provider of post-acute care services with a strong focus on patient-centered care and exceptional customer service. We are currently seeking a Clinic Receptionist to join our Cardiology Clinic team. As a Clinic Receptionist, you will play a vital role in ensuring the smooth operation of our clinic by providing efficient and friendly reception and administrative support. The ideal candidate will have exceptional communication skills, strong attention to detail, and a passion for delivering high-quality healthcare services. If you are a highly organized and compassionate individual, we invite you to apply for this exciting opportunity to be a part of our dedicated team at Kindred Healthcare.
- Greet and welcome patients and visitors to the clinic in a warm and friendly manner.
- Answer phone calls and respond to inquiries, directing them to the appropriate department or individual.
- Schedule appointments and manage the clinic's calendar using electronic scheduling systems.
- Verify patient information, including insurance coverage and demographic information, and update as necessary.
- Collect and process payments for services rendered.
- Maintain patient records and ensure they are accurate and up-to-date.
- Coordinate with other clinic staff to ensure efficient patient flow and timely completion of tasks.
- Handle incoming and outgoing mail and email correspondence.
- Assist with ordering and maintaining office supplies and equipment.
- Maintain a clean and organized reception area.
- Adhere to all clinic policies and procedures, including confidentiality and HIPAA regulations.
- Provide exceptional customer service by addressing patient needs and concerns in a timely and professional manner.
- Collaborate with other clinic staff to continuously improve processes and procedures.
- Attend staff meetings and training sessions as required.
- Perform other related duties as assigned by the clinic management.
Knowledge Of Cardiology Terminology: The Ideal Candidate Should Have A Strong Understanding Of Medical Terminology Specific To Cardiology, Including Conditions, Treatments, And Procedures.
Excellent Communication Skills: As A Receptionist, The Candidate Will Be The First Point Of Contact For Patients And Their Families. Therefore, Strong Verbal And Written Communication Skills Are Crucial To Effectively Communicate With Patients, Colleagues, And Healthcare Providers.
Multitasking Abilities: The Candidate Should Be Able To Handle Multiple Tasks Simultaneously, Such As Answering Phone Calls, Scheduling Appointments, And Managing Patient Records. The Ability To Prioritize Tasks And Work Efficiently Is Essential In A Fast-Paced Clinic Environment.
Customer Service Experience: A Receptionist In A Cardiology Clinic Must Have Excellent Customer Service Skills To Ensure A Positive Experience For Patients. This Includes Being Empathetic, Attentive, And Able To Handle Difficult Situations With Professionalism.
Organizational Skills: The Candidate Should Be Highly Organized And Detail-Oriented To Maintain Accurate Patient Records, Schedule Appointments, And Manage Paperwork. This Role Also Involves Coordinating With Other Healthcare Professionals, So The Ability To Keep Track Of Various Tasks And Deadlines Is Crucial.
Communication
Time Management
Scheduling
Multitasking
customer service
Medical Terminology
Record keeping
Problem-Solving
Insurance Verification
Attention
Patient Registration
Emr Software
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Clinic Receptionist - Cardiology Clinic in Chicago, IL, USA is $33,000 - $40,000 per year. This may vary depending on the specific clinic, years of experience, and other factors.
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Kindred Healthcare is a post-acute healthcare services company that operates long-term acute-care hospitals and provides rehabilitation services across the United States.
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