Clinic Patient Access Representative

As a Clinic Patient Access Representative at Kindred Healthcare, you will play a crucial role in providing exceptional patient care and ensuring a smooth registration process for our clinic. We are seeking a highly organized and compassionate individual with exceptional customer service skills to join our team. In this role, you will have the opportunity to make a positive impact on patients' lives by helping them access the care they need. If you are passionate about healthcare and possess the necessary qualifications, we would love to have you on our team.

1. Greet and welcome patients with a friendly and professional demeanor.
2. Accurately register patients by collecting and verifying all necessary information.
3. Schedule appointments and manage patient flow to ensure efficient and timely service.
4. Answer phones and assist patients with any inquiries or concerns.
5. Verify insurance coverage and obtain necessary authorizations.
6. Collect co-payments and process payments for services rendered.
7. Maintain patient confidentiality and adhere to HIPAA guidelines.
8. Identify and address any patient concerns or issues in a timely and appropriate manner.
9. Maintain accurate and organized patient records.
10. Collaborate with other healthcare team members to provide excellent patient care.
11. Stay up-to-date on clinic policies, procedures, and services to effectively communicate with patients.
12. Participate in training and development opportunities to improve job knowledge and skills.
13. Comply with all safety and infection control policies and procedures.
14. Contribute to a positive and professional work environment.
15. Perform other duties as assigned by clinic management.

According to JobzMall, the average salary range for a Clinic Patient Access Representative in Chicago, IL, USA is $33,000 - $45,000 per year. This may vary based on factors such as the specific clinic, level of experience, and education level of the individual.

Kindred Healthcare is a post-acute healthcare services company that operates long-term acute-care hospitals and provides rehabilitation services across the United States.