Kindred Healthcare

Call Center Representative

Kindred Healthcare

Columbus, GA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Kindred Healthcare, we are looking for an enthusiastic and hardworking Call Center Representative to join our team. Our ideal candidate will have excellent customer service and communication skills, as well as the ability to work in a fast-paced environment. As a Call Center Representative, you will be responsible for providing timely and accurate customer service to a variety of people, while demonstrating professionalism and a strong commitment to customer satisfaction. If you are an experienced and team-oriented individual looking for an opportunity to make a difference, we want to hear from you!To be successful in this role, you will need a high school diploma or equivalent, as well as 1-2 years of call center experience. Good organizational and problem-solving skills are essential, and you must have the ability to carry out multitasking responsibilities. A strong work ethic, proficiency with computers, and excellent customer service skills are required to be successful in this role. We are looking for someone who is able to take initiative and work independently. If you think you are the perfect fit for this role, we want to hear from you!

Responsibilities:

  • Provide timely and accurate customer service to customers
  • Demonstrate professionalism and commitment to customer satisfaction
  • Handle customer inquiries in a fast-paced environment
  • Demonstrate excellent communication and customer service skills
  • Maintain high levels of customer satisfaction
  • Utilize problem solving skills to address customer inquiries and issues
  • Utilize computer skills to access and enter customer information
  • Execute multitasking responsibilities
  • Take initiative and work independently
  • Follow company policies and procedures
Where is this job?
This job is located at Columbus, GA, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Excellent Customer Service Skills

  • Ability To Multi-Task

  • Ability To Work In A Fast-Paced Environment

  • Strong Communication And Interpersonal Skills

  • Ability To Handle Customer Complaints In A Professional Manner

  • Proficiency In Using Computers And Customer Service Software

  • Knowledge Of Healthcare Insurance And Billing Processes

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Listening

  • Active listening

  • Empathy

  • Positive attitude

  • Patience

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Telephone

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Call Center Representative in Columbus, GA, USA is between $27,000 and $36,000 per year. This range may vary depending on the specific employer, the type of call center the representative works for, and the experience of the representative.

Additional Information
Kindred Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 31st, 2023
Apply BeforeJuly 20th, 2025
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About Kindred Healthcare

Kindred Healthcare is a post-acute healthcare services company that operates long-term acute-care hospitals and provides rehabilitation services across the United States.

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