Patient Registration - Patient Access

Welcome to Kettering Health Network, where we are dedicated to providing exceptional care and compassion to our patients. We are currently seeking a highly motivated and organized individual to join our team as a Patient Registration - Patient Access specialist. In this role, you will play a crucial part in the patient experience by ensuring a smooth and efficient registration process. If you have a passion for helping others and possess excellent communication skills, we encourage you to apply for this rewarding position.

1. Greet and welcome patients and their families to Kettering Health Network with a friendly and professional demeanor.
2. Collect and verify patient demographic and insurance information accurately and efficiently.
3. Explain hospital policies and procedures to patients and answer any questions or concerns they may have.
4. Utilize computer systems to schedule appointments and register patients for various hospital services.
5. Coordinate with other departments to ensure timely and accurate patient registration.
6. Complete necessary paperwork and obtain necessary signatures from patients for consent and financial responsibility.
7. Maintain patient confidentiality and follow all HIPAA regulations.
8. Follow established protocols for handling and documenting patient information and inquiries.
9. Collaborate with healthcare providers and insurance companies to obtain necessary authorizations and referrals.
10. Address and resolve any patient concerns or issues related to the registration process.
11. Maintain a positive and helpful attitude towards patients and co-workers to contribute to a welcoming and collaborative work environment.
12. Keep up-to-date with hospital policies, procedures, and insurance regulations to provide accurate and efficient registration services.
13. Participate in training and development opportunities to enhance job knowledge and skills.
14. Work collaboratively with other team members to ensure a smooth and efficient patient registration process.
15. Demonstrate a commitment to providing exceptional care and compassion to patients and their families.

According to JobzMall, the average salary range for a Patient Registration - Patient Access in Kettering, OH, USA is $27,000-$36,000 per year. However, this can vary depending on factors such as education, experience, and specific job duties. Additionally, location can also impact salary ranges. For example, a Patient Registration - Patient Access position in a larger city or metropolitan area may have a higher salary range compared to a similar position in a smaller town or rural area.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.