
Office Assistant - Outpatient Therapy
Are you a detail-oriented and organized individual looking to make a positive impact in the healthcare industry? Look no further, as Kettering Health Network is seeking an Office Assistant for our Outpatient Therapy department! As an Office Assistant, you will play a crucial role in supporting our team of therapists and ensuring smooth operations in providing top-quality care to our patients. If you possess excellent communication skills, a strong work ethic, and a passion for helping others, we want you on our team! Read on for more details on this exciting opportunity.
- Provide administrative support to the Outpatient Therapy department by scheduling appointments, answering phone calls, and maintaining patient records.
- Assist in maintaining a clean and organized office environment, including ordering and restocking necessary supplies.
- Communicate effectively with patients, therapists, and other healthcare professionals to ensure smooth operations and high-quality care.
- Utilize various computer programs and software to enter and update patient information, schedule appointments, and process insurance claims.
- Handle confidential patient information with discretion and maintain HIPAA compliance at all times.
- Collaborate with other office assistants and team members to ensure all tasks are completed efficiently and accurately.
- Act as a liaison between patients and therapists, providing exceptional customer service and addressing any questions or concerns.
- Adhere to and enforce office policies and procedures to maintain a professional and efficient work environment.
- Assist therapists in preparing treatment rooms and equipment for patient appointments.
- Participate in training and professional development opportunities to enhance skills and knowledge.
- Take on additional tasks and responsibilities as needed to support the overall functioning of the Outpatient Therapy department.
Proficiency In Office Software: An Office Assistant At Kettering Health Network Should Be Skilled In Using Software Such As Microsoft Office, Electronic Medical Record Systems, And Scheduling Software.
Excellent Communication Skills: Clear And Effective Communication Is Essential In An Outpatient Therapy Setting. A Qualified Office Assistant Should Possess Strong Verbal And Written Communication Skills To Interact With Patients, Therapists, And Other Healthcare Professionals.
Organizational Skills: With Multiple Therapists And Patients To Coordinate, The Ability To Prioritize Tasks, Manage Time Efficiently, And Maintain Accurate Records Is Crucial For An Office Assistant At Kettering Health Network.
Medical Terminology Knowledge: A Basic Understanding Of Medical Terminology And Outpatient Therapy Procedures Is Essential For An Office Assistant To Assist Therapists And Accurately Schedule Appointments.
Customer Service Experience: An Office Assistant At Kettering Health Network Should Have Previous Experience In A Customer Service Role, As They Will Often Be The First Point Of Contact For Patients And Their Families. Excellent Customer Service Skills Are Necessary To Provide A Positive And Welcoming Environment For Patients.
Data Entry
Communication
Time Management
Scheduling
Multitasking
Organizational Skills
customer service
Billing
Medical Terminology
Computer proficiency
Teamwork
File Management
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Office Assistant - Outpatient Therapy in Beavercreek, OH, USA is $30,000 to $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization. Some positions may offer higher salaries, especially for those with more experience and qualifications. Additionally, benefits and bonuses may also be included in the total compensation package. It is best to research the specific job and company to get a more accurate salary range.
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Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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