Medical Scheduler
Are you looking for a rewarding career in healthcare? Do you have excellent organizational skills and a passion for helping others? Look no further! Kettering Health Network is seeking a dedicated and detail-oriented Medical Scheduler to join our team. As a Medical Scheduler, you will play a vital role in ensuring the smooth and efficient scheduling of patient appointments, contributing to the overall success of our healthcare facility. If you have a strong background in scheduling and a desire to make a positive impact on the lives of patients, we would love to hear from you! Read on for more information about the qualifications and requirements for this exciting opportunity.
- Schedule patient appointments in a timely and organized manner, using various scheduling tools and software.
- Communicate clearly and effectively with patients, healthcare providers, and other staff members to coordinate appointments and ensure accuracy.
- Collect and verify patient information, including insurance details, to ensure appropriate scheduling and billing.
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Proactively identify and resolve any scheduling conflicts or issues that may arise.
- Update and maintain patient records and scheduling system, ensuring accuracy and completeness of information.
- Provide exceptional customer service to patients by answering any questions or concerns regarding appointments.
- Collaborate with other departments within the healthcare facility to ensure efficient patient flow and scheduling.
- Stay informed of any changes in scheduling policies and procedures, and implement them accordingly.
- Monitor and manage the scheduling of high-priority or urgent appointments.
- Assist with training and onboarding of new staff members in scheduling processes.
- Continuously seek to improve and streamline scheduling processes to enhance patient experience and increase efficiency.
- Maintain a positive and professional attitude at all times, fostering a welcoming and caring environment for patients and colleagues.
- Adhere to all safety and infection control protocols to ensure the safety of patients and staff.
- Perform other related duties as assigned by supervisor or management.
High School Diploma Or Equivalent: A Medical Scheduler At Kettering Health Network Must Have A Minimum Of A High School Diploma Or Equivalent. This Ensures That The Individual Has A Basic Level Of Education And Can Effectively Communicate With Patients And Other Healthcare Professionals.
Medical Office Experience: Candidates For The Medical Scheduler Position Should Have Prior Experience Working In A Medical Office Or Healthcare Setting. This Experience Will Provide Them With Knowledge Of Medical Terminology, Procedures, And Insurance Processes.
Strong Communication Skills: Excellent Communication Skills, Both Written And Verbal, Are Essential For A Medical Scheduler. They Must Be Able To Effectively Communicate With Patients, Physicians, And Other Healthcare Professionals To Schedule Appointments And Relay Important Information.
Organizational Skills: The Ability To Multitask And Stay Organized Is Crucial For A Medical Scheduler. They Must Be Able To Manage A Busy Schedule, Handle Multiple Phone Calls And Emails, And Keep Track Of Important Patient Information.
Knowledge Of Electronic Medical Records: Kettering Health Network Utilizes Electronic Medical Records, So Candidates For The Medical Scheduler Position Should Have Experience With Emr Systems. This Will Allow Them To Efficiently Schedule Appointments, Update Patient Information, And Retrieve Necessary Medical Records.
Communication
Time Management
Scheduling
Multitasking
Attention to detail
Problem Solving
customer service
Patient care
Teamwork
Electronic Medical Records
Organization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Scheduler in Miamisburg, OH, USA is $28,000 - $45,000 per year. This may vary depending on the specific job requirements, level of experience, and the employer.
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Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.
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