Kettering Health Network

Front Office Specialist

Kettering Health Network

Springboro, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Kettering Health Network is looking for an organized and customer-oriented Front Office Specialist to join our team! As a Front Office Specialist, you will be the first point of contact for our clients. You will be responsible for greeting and checking in patients, scheduling appointments, and handling cash and credit card payments. To be successful in this role, you should have strong customer service and organizational skills, as well as a pleasant and professional demeanor. The ideal candidate will also have a high school diploma and previous experience in a medical office setting. If you are looking for an opportunity to provide excellent customer service and take ownership of administrative tasks, we would love to hear from you!

Responsibilities: • Greet and check in patients upon arrival in a professional and friendly manner. • Schedule appointments and answer any questions patients may have. • Handle cash and credit card payments and ensure accuracy of records. • Answer telephone calls and take messages, as necessary. • Assist with filing and other administrative tasks, as needed. • Maintain a clean and organized work area. • Ensure compliance with all applicable laws, regulations, and policies. • Keep up-to-date with current medical office practices and procedures. • Adhere to all company safety and confidentiality protocols.

Where is this job?
This job is located at Springboro, OH, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Multi-Task And Prioritize Tasks

  • Strong Communication And Interpersonal Skills

  • Ability To Operate Basic Office Equipment

  • Proficiency In Microsoft Office Suite.

  • Working Knowledge Of Medical Terminology

  • Ability To Interpret And Follow Written Instructions

  • Knowledge Of Insurance Plans And Medical Coding

Required Skills
  • Communication

  • Filing

  • Scheduling

  • Multitasking

  • Database

  • organizing

  • Typing

  • Problem-Solving

  • Cashiering

  • Interpersonal

  • Greeting

  • Answering

  • Prioritizing

  • Records

  • Escorting

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Front Office Specialist in Springboro, OH, USA is $25,000 to $40,000 per year. This salary range is dependent on the qualifications and experience of the individual.

Additional Information
Kettering Health Network is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kettering Health Network

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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