
Front Office Specialist
Kettering Health Network is looking for an organized and customer-oriented Front Office Specialist to join our team! As a Front Office Specialist, you will be the first point of contact for our clients. You will be responsible for greeting and checking in patients, scheduling appointments, and handling cash and credit card payments. To be successful in this role, you should have strong customer service and organizational skills, as well as a pleasant and professional demeanor. The ideal candidate will also have a high school diploma and previous experience in a medical office setting. If you are looking for an opportunity to provide excellent customer service and take ownership of administrative tasks, we would love to hear from you!
Responsibilities: • Greet and check in patients upon arrival in a professional and friendly manner. • Schedule appointments and answer any questions patients may have. • Handle cash and credit card payments and ensure accuracy of records. • Answer telephone calls and take messages, as necessary. • Assist with filing and other administrative tasks, as needed. • Maintain a clean and organized work area. • Ensure compliance with all applicable laws, regulations, and policies. • Keep up-to-date with current medical office practices and procedures. • Adhere to all company safety and confidentiality protocols.
Excellent Customer Service Skills
Ability To Multi-Task And Prioritize Tasks
Strong Communication And Interpersonal Skills
Ability To Operate Basic Office Equipment
Proficiency In Microsoft Office Suite.
Working Knowledge Of Medical Terminology
Ability To Interpret And Follow Written Instructions
Knowledge Of Insurance Plans And Medical Coding
Communication
Filing
Scheduling
Multitasking
Database
organizing
Typing
Problem-Solving
Cashiering
Interpersonal
Greeting
Answering
Prioritizing
Records
Escorting
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Front Office Specialist in Springboro, OH, USA is $25,000 to $40,000 per year. This salary range is dependent on the qualifications and experience of the individual.
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Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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