Front Office Specialist

Kettering Health Network is seeking a friendly and organized Front Office Specialist to join our team! The successful candidate will be responsible for providing outstanding customer service to our patients and guests, and for managing the front office operations. We are looking for an individual who is detail oriented and able to multitask in a fast-paced environment. The ideal candidate is a team player who is passionate about providing excellent customer service.To be successful in this role, you must have a high school diploma or equivalent, at least one year of customer service experience, and excellent communication skills. Experience in a medical office setting is preferred. If you have a positive attitude, strong organizational skills, and the ability to work independently, we want to hear from you!

1. Greet and check in patients and guests in a friendly and professional manner.
2. Respond to incoming calls and direct them to the appropriate department.
3. Schedule and confirm patient appointments.
4. Collect and process payments for services rendered.
5. Maintain patient records in accordance with HIPAA regulations.
6. Handle all administrative duties related to the front office.
7. Ensure the front office area is clean and organized.
8. Monitor inventory of office supplies and order replacements as necessary.
9. Answer inquiries from patients and provide accurate information.
10. Assist other staff members in their duties as needed.

According to JobzMall, the average salary range for a Front Office Specialist in Franklin, OH 45005, USA is $25,000 - $35,000 per year. This range is based on the salaries reported by various employers in the area.

Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.