
Care Navigator - Primary Care
Welcome to Kettering Health Network, where we are committed to providing exceptional care to our patients and their families. We are currently seeking a compassionate and organized individual to join our team as a Care Navigator - Primary Care. As a Care Navigator, you will play a crucial role in guiding and supporting our patients through their healthcare journey, ensuring they receive the best possible care. If you have a passion for helping others and experience in healthcare, we would love to hear from you!
- Provide exceptional customer service to patients and their families by greeting them warmly and creating a friendly and welcoming environment.
- Serve as a point of contact for patients, assisting them with any questions or concerns they may have throughout their healthcare journey.
- Collaborate with healthcare providers to ensure patients receive timely and appropriate care.
- Educate patients on their healthcare options and assist them in making informed decisions.
- Coordinate appointments and referrals for patients, ensuring a smooth and efficient process.
- Maintain accurate and up-to-date patient records and documentation.
- Communicate with insurance companies and other healthcare facilities to obtain necessary information for patient care.
- Advocate for patients and their families, addressing any concerns or issues that may arise.
- Continuously evaluate and improve processes to enhance patient experience and satisfaction.
- Stay current on healthcare policies and procedures to provide accurate and relevant information to patients.
- Participate in training and development opportunities to enhance skills and knowledge.
- Adhere to all confidentiality and privacy regulations.
- Assist in other administrative tasks as needed.
Bachelor's Degree In Healthcare Administration, Nursing, Or Related Field.
Minimum Of 3 Years Experience In A Primary Care Setting, Preferably As A Care Coordinator Or Navigator.
Strong Knowledge And Understanding Of Primary Care Services, Insurance Plans, And Healthcare Delivery Systems.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With A Multidisciplinary Team.
Proven Ability To Assess Patient Needs, Develop Care Plans, And Provide Patient Education And Support.
Communication Skills
Time Management
Patient
Medical Terminology
Resource management
Cultural competency
Health education
Team collaboration
Problem-Solving
Patient Advocacy
Care Coordination
Electronic Health Records
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Care Navigator - Primary Care in Kettering, OH, USA is between $35,000 and $55,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities.
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Kettering Health is a system of medical centers and outpatient facilities elevating health, healing, and hope in our community. Built from many people, places, backgrounds, and perspectives, we work as one to help you be your best.

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